10 of 10 ServiceNow Jobs in Scotland

Windows environments Experience supporting or administering Microsoft Intune and end user devices Experience working with IT service management or ticketing systems such as ServiceNow, Halo or SysAid Strong troubleshooting and problem solving skills Excellent communication skills and a customer focused approach A full UK driving licence and willingness to travel ...

Oracle and SQL Server i.e. Cosmos, PostgreSQL or similar. Competence in scripting languages such as Bash/PowerShell/Python. Experience of Dynatrace tooling. ServiceNow usage Knowledge of the full software development lifecycle: from business/systems analysis, through requirements gathering and functional specification authoring, to development, testing and delivery. ...

first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery and compliance standards ...

teams and programmes. Experience with Lean Portfolio Management and value-based delivery (desirable). Strong working knowledge of Azure DevOps (ADO), Jira and Confluence; ServiceNow experience desirable. Excellent stakeholder engagement skills with the ability to influence without authority. Personal Capabilities: Pragmatic, outcome-focused, and able to balance governance with empowerment. ...

/no-code configuration Any customer-facing or support experience Background in finance, accounting, or data processing environments Familiarity with tools like Jira, ServiceNow, or other ticketing systems Graduates with relevant degrees (Computer Science, Data, Business, Finance, Maths, Economics, or similar) are strongly encouraged to apply. We're open ...

team ** Strong stakeholder management and communication skills ** Experience coordinating BAU work and internal IT projects ** Confidence handling escalations and complex issues ** Experience with Jira, ServiceNow or similar ITSM tools ** Strong organisational skills and ability to manage competing priorities The offer: The role is based in central Glasgow with hybrid working ...

adherence to organisational, regulatory, and ITSM governance standards. Drive continuous improvement of transition frameworks and processes. Identify risks, issues, and dependencies, ensuring effective mitigation. ServiceNow & Documentation Use ServiceNow to manage Transition artefacts, Change records, CMDB updates, SLAs, and documentation. Ensure support models, knowledge articles, runbooks, SLAs/OLAs, and CMDB … Service Transition Manager or similar ITIL-aligned role. Strong knowledge of ITIL v4 (Service Transition/Service Design). Hands-on experience with ServiceNow ITSM modules. Background in service introduction within regulated environments (ideally FS). Excellent stakeholder engagement and communication skills. Strong analytical, planning, and organisational capability. Experience working ...

contact for walk-up support requests. The skills you'll need: Proven hands-on experience in an office-based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. Familiarity with technical software ...

diverse vendor and platform landscape, with a strong focus on Microsoft, IBM, Oracle, VMware, Red Hat and Adobe. Snow License Manager experience preferred; ServiceNow SAM Pro knowledge beneficial, as is a deep understanding of software licensing models and compliance frameworks across the enterprise estate. What you'll be doing Leading … Software Asset Management lifecycle, including procurement, deployment, usage tracking, and retirement. Maintaining and optimising SAM tooling (Snow License Manager or ServiceNow SAM Pro) and IBM Bigfix\ILMT (desirable). Ensuring compliance with software licensing agreements across multiple vendors. Analysing software usage data to identify optimisation opportunities and cost savings. Collaborating ...

power-on self-tests to ensure functionality Initiate automated device builds as required Complete simple scripted post-login configurations Update system records accurately in ServiceNow Follow installation procedures, scripts, and site policies consistently Key Requirements: Basic technical skills relating to desktop hardware installation Ability to follow procedures and adhere … structured processes Experience updating system records (ServiceNow preferred) Flexibility around shift patterns when required Full, valid UK driving licence (mandatory) Additional Information: Interview Process: Standard screening followed by a client interview How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date ...