of CMDB datal, compliance with asset management. Who we are looking for? Hands-on experience with leading Configuration Management Database (CMDB) platforms such as ServiceNow, BMC Remedy, or similar. Strong knowledge of ITIL framework, particularly Configuration Management and Service Asset & Configuration Management (SACM). Experience in data modelling, data integrity More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Morson Talent
with Windows/Linux , scripting (Bash, PowerShell, Perl) , SQL , APIs , and connectors (JDBC, API). • Experience with relevant IAM tools, such as Active Directory & ServiceNow • Strong analytical and problem-solving skills, with the ability to quickly identify and remediate potential risks. • Passion for security and self-development to keep up More ❯
evaluate and initiate handover to Problem Management. What you'll need to succeed We are looking for experienced software helpdesk support engineers. Experience using ServiceNow, Jira and Anywhere 365 phone systems will be an advantage, aswill an understanding or working knowledge of ITIL Foundation Certification orITIL 4. You should have More ❯
the first and second-line support for all on-site IT issues – from hardware to software, networking, mobile devices and printers. Manage and resolve ServiceNow tickets in line with SLAs, escalating where appropriate. Help facilitate the business-wide upgrade from Windows 10 to Windows 11, ensuring a smooth transition for … to explain technical matters in a clear, friendly manner. Strong problem-solving mindset and ability to prioritise in a fast-paced environment. Experience using ServiceNow (or similar ITSM tool). Ability to manage local hardware inventory and lifecycle processes. Global exposure or experience working in an international organisation is desirable. More ❯
Role: Release Manage Location: Glasgow - Remote Client: Global Information technology services company that provides digital engineering and technology services Job Description: Proven experience in software delivery within a regulated environment, with a foundation in both on-premises and cloud technologies. More ❯
in a large-scale technology environment both on-premises and public cloud, i.e., Kubernetes and Amazon Web Services. Experience with ticketing systems, such as ServiceNow and Jira Service Desk. Experience in developing, debugging, and maintaining code in a large corporate environment with modern programming languages and database querying languages. Overall … Monitoring and supporting applications - infrastructure as well as functional side. Incident & Problem Management, Change Review, and Approval Process. Working knowledge on tools & platforms - Geneos, ServiceNow, Grafana, Splunk, DynaTrace, Oracle, Cloud-based platforms, Java applications. About the Team J.P. Morgan is a global leader in financial services, providing strategic advice and More ❯
