systems/service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as ServiceNow, previous IT/1st Line support knowledge, excellent communication skills - both written and verbal. What you'll get in return This position is full-time more »
systems/service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as ServiceNow, previous IT/1st Line support knowledge, excellent communication skills - both written and verbal. What you'll get in return This position is full-time more »
Employment Type: Permanent
Salary: £23000 - £26000/annum Per Annum + Benefits
return to service in the field. Engage in hardware troubleshooting, repair and replacement. Assist with property and asset management. Monitor, review, update and disposition ServiceNow/HelpNow system tickets assigned to program per required timelines and level of information details. Basic Qualifications: TS/SCI with Polygraph is required. BA … and respond appropriately. Ability to work in a fast-paced, collaborative team environment. Ability to lift 30 pounds of equipment. Preferred Qualifications: Experience with ServiceNow/HelpNow. Candidates with these desired skills will be given preferential consideration: Ability to interact with system users and customers. Ability to be flexible to more »