21 of 21 ServiceNow Jobs in Yorkshire

O), Power Platform AI & Data Analytics: Azure OpenAI, Copilot, Power BI, Synapse Analytics, Microsoft Fabric Testing & Documentation: JMeter, Automated Testing Frameworks, HLD/LLD/TSD Documentation, JIRA, Confluence, ServiceNow More ❯

you managing a steady flow of technical tickets while ensuring smooth and efficient IT operations. The Role: Act as the first point of contact for IT support queries via ServiceNow Resolve issues across a Microsoft-centric environment (O365, Windows 11, Azure, AD, Windows Server, Hyper-V) Carry out basic user and server administration Document resolutions and processes clearly and accurately More ❯

of Backup applications. Use of Rubrik backup solutions across multi-cloud (AWS, Azure, OCI GCP) and on-premises infrastructure and experience of Integration of Rubrik with external platforms (e.g. ServiceNow, Splunk, vSphere, Azure AD) using REST APIs and automation tools (Ansible). Managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available. Service management frameworks More ❯

all times. Skills and Experience: Strong experience working in a Service Delivery or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability to manage senior level stakeholders More ❯

commercial acumen and stakeholder management skills. Preferred Qualifications Bachelor's degree in Supply Chain, IT, or related field. CIPS or CPSM certification. Familiarity with ITAM/ITSM tools (e.g., ServiceNow, Lansweeper). Core Competencies Strategic thinker with a knack for long-term planning. Expert negotiator with strong influencing skills. Analytical mindset with financial forecasting capabilities. Relationship builder across internal and More ❯

you will need: Proven experience (5+ years) in Software Asset Management within a complex IT environment Hands-on knowledge of enterprise SAM tools such as Snow Software, Flexera, and ServiceNow Strong background in managing SaaS applications and licensing Experience with Bring Your Own Licence (BYOL) models in cloud platforms like Azure Skilled in working with Tier 1 software vendors and More ❯

you will need: Proven experience (5+ years) in Software Asset Management within a complex IT environment Hands-on knowledge of enterprise SAM tools such as Snow Software, Flexera, and ServiceNow Strong background in managing SaaS applications and licensing Experience with Bring Your Own Licence (BYOL) models in cloud platforms like Azure Skilled in working with Tier 1 software vendors and More ❯

Job Title: ServiceNow Engineer Location: Leeds (Hybrid - 3 days per week on-site) Salary: £65,000 Role Summary: We are seeking a skilled ServiceNow Engineer to join a financial services team, taking ownership of the operation, development, and maintenance of the ServiceNow platform. The role includes managing the enterprise service catalogue (ESC), supporting third-party modules, and ensuring the platform … delivers effectively for business needs. Key Responsibilities: Manage and prioritise the backlog, planning work into regular sprints and delivering changes through structured release processes. Test ServiceNow changes in non-production environments before deployment. Work closely with stakeholders to define requirements and advise on optimal use of ServiceNow features. Design solutions that meet requirements while adhering to platform best practices. Identify … opportunities to improve services and implement enhancements proactively. Maintain the platform through routine housekeeping, bug fixes, configuration updates, and plugin management. Execute ServiceNow platform upgrades. Mentor and support other developers on the team. Research and recommend new tools or features to improve platform capabilities. Configure and onboard new modules, supporting knowledge transfer and training where needed. Required Experience & Qualifications: Experience More ❯

commercial acumen and analytical skills. Excellent stakeholder engagement across IT, Legal, Finance, and suppliers. Desirable Extras: IT degree, CIPS or CPSM certification. Familiarity with ITAM/ITSM tools like ServiceNow or Lansweeper. You'll play a pivotal role in shaping the client's IT supply chain strategy, driving innovation, and delivering real business value. More ❯

/or Google Workspace Technical knowledge and experience equivalent to CompTIA A+ or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage. What's in it for you? At RM we have My Work Blend @RM which provides office-based colleagues with multi location and hybrid working options. More ❯

supporting application owners in IP&I COO, SWWS and GI to meet and fulfil their policy responsibilities through collaborative partnering, support and completion of key activities (e.g. maintenance of ServiceNow, completion of BIAs, completion of Access Management Assessments, monitoring application compliance) Leads the development of and manages the implementation of short, medium and long-term plans in the context of More ❯

ServiceNow Sales Specialist Salary negotiable Hybrid working My client, a global IT services consultancy, is recruiting for a ServiceNow Sales Specialist to drive business development efforts and expand their existing customer base, with the focus on ServiceNow. They are looking for someone who can build quick traction, to achieve quick wins but also someone who can build an ongoing relationship … with clients to sell genuine solutions. The role will involve: Business Development & New Client Acquisition: Identifying and engaging potential clients to drive new business opportunities for ServiceNow solutions, from go to market strategies to end-to-end sales cycles. Account Growth & Cross-Selling: Nurturing existing relationships to introduce ServiceNow to maximize account value. Identifying opportunities to expand ServiceNow adoption via … additional solutions. Consultative Selling & Relationship Management: Acting as a trusted advisor to clients and potential clients, to gather requirements, to understand their business challenges and align ServiceNow solutions to their needs. Long term account management to identify growth opportunities. Collaboration & Internal Coordination: Working closely with marketing, pre-sales, and delivery teams to create proposals and presentations. Partnering with ServiceNow’s More ❯

for a Service Transition Manager to lead the seamless introduction of new technical services into live environments. You'll work across a diverse technology landscape-including Microsoft platforms and ServiceNow-to ensure services are production-ready, scalable, and supported from day one. This is a key role that bridges the gap between technical delivery and operational support, ensuring that every … and refine processes that support long-term service health and user satisfaction. Ensure operational readiness and service enablement across all transitions. Required Skills & Experience Technical Skills Strong experience with ServiceNow (ITSM, CMDB, Change/Release Management). Proficiency in Microsoft 365 technologies (e.g., Exchange Online, SharePoint, Teams, Intune). Solid understanding of ITIL v4 principles and service lifecycle. Familiarity with More ❯

development and continuous improvement of Configuration Management processes, ensuring data quality, operational efficiency, and alignment with organisational goals. You'll work closely with cross-functional teams - including IT operations, ServiceNow specialists, and service delivery leads - to ensure the Configuration Management Database (CMDB) is accurate, high-performing, and supports broader transformation initiatives. This IT Configuration Manager offers the chance to set … thinking environment. IT Configuration Manager - Key Requirements: Strong background in IT Service Management (ITSM), with proven experience managing or designing CMDBs within enterprise-scale organisations Advanced working knowledge of ServiceNow and ITIL processes, particularly in Configuration and Asset Management Experience defining and embedding Configuration Management policies, procedures, and governance frameworks Excellent communication and stakeholder management skills, with the ability to More ❯

ensure decision-makers are equipped with accurate insights Collaborate with process owners to gather requirements and implement enhancements that elevate business capabilities Leverage agile tools and use platforms like ServiceNow and Jira to track progress, manage tasks and maintain visibility across dynamic workstreams Contribute to day-to-day system operations while identifying opportunities for continuous improvement in processes and reporting. … interpersonal skills with the ability to engage, influenceand build trust with stakeholders across Finance, IT and beyond Experience with Oracle Fusion is highly desirable, alongside comfort navigating platforms like ServiceNow, Jira and other finance systems Familiarity with Agile frameworks and an understanding of how finance processes integrate with technology to drive transformation A proactive self-starter who takes initiative, owns More ❯

services organisation. This team is driving change through process optimisation, automation, and AI, and we're looking for someone who can help map, analyse, and improve complex operational and ServiceNow workflows. This is a fantastic opportunity to work at the heart of a transformation programme that's reshaping how services are delivered across the organisation. What You'll Be Doing … Six Sigma methodologies and techniques. Experience in facilitating workshops, stakeholder interviews, and requirement gathering. Ability to work in agile environments and contribute to iterative delivery. Desirable Skills Understanding of ServiceNow, particularly how it's used within large-scale service operations. Experience working with third-party suppliers and managing end-to-end service processes (e.g., device refresh, supplier coordination). A More ❯

ITIL Problem Manager Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful ITIL Problem Manager will be investigating and analysing incidents to More ❯

ITIL Problem Manager Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful ITIL Problem Manager will be investigating and analysing incidents to More ❯

IT Problem Manager/Problem Analysis/Problem Coordinator Leeds area, Hybrid role As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful IT Problem Manager/ More ❯

IT Problem Manager/Problem Analysis/Problem Coordinator Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful IT Problem Manager/ More ❯

IT Problem Manager/Problem Analysis/Problem Coordinator Leeds area, Hybrid role – As Problem Manager you will be responsible for proactively analysing and driving resolution of complex problems within out IT Infrastructure and services. Successful IT Problem Manager/ More ❯