Senior ServiceNow Developer (Service Operations Tooling) Location: Leeds, UK - ( 2 Days Travel to Leeds Office Mandatory) Active SC or SC Eligible Candidates may apply We are seeking a highly skilled & experienced developer with a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been … recognised as a ServiceNow trusted partner. Must Have Skills Minimum of 5 years of experience as a ServiceNow Developer or in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations … Step Functions. Experience with DevOps practices, CI/CD pipelines, and infrastructure-as-code. Strong problem-solving skills with a focus on continuous improvement and automation. Good understanding of ServiceNow out of the box architecture. Good understanding of other platforms such as; GitHub, Jira, Confluence Proven experience in developing & implementing innovative solutions on (but not limited to), the ServiceNow platform More ❯
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Context Recruitment
the business. Key Responsibilities: * Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face * Prioritise and manage workflow through the ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams * Install, update, maintain, and support More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
delivery requirements. Supporting multiple clients across diverse environments. Enhancing the team's capability to deliver exceptional service. Conducting ticket analysis, identifying trends, and generating reports. Administering and reporting within ServiceNow (preferred) Certifications desirable AWS Cloud Practitioner, AZ-900, or relevant demonstrable experience Microsoft Azure, Intune and Office 365 knowledge and administration. Cloud monitoring toolsets ITIL Foundation (a strong understanding of More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
Policies : Implement and audit firewall rulesets to mitigate risks.? Collaboration : Work with SOC and engineering teams to resolve complex threats.? Documentation : Log changes/actions in ticketing systems (e.g., ServiceNow) and update clients.? Onboarding : Integrate new client devices into our managed services platform. Tech You’ll Work With Firewalls : Check Point (R80.x), Fortinet (FortiGate), Palo Alto (PAN-OS). Networking More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯
and a strong knowledge base while contributing to service improvement initiatives. Key Responsibilities: Provide prompt and courteous support to global users through multiple channels. Log and manage tickets in ServiceNow, keeping users informed throughout. Troubleshoot a wide range of hardware, software, and business applications. Prioritise and escalate tickets according to urgency and business impact. Use tools like Systrack, Citrix, and … Desk environment (MSP or professional services ideal). Hands-on experience with Office 365, Citrix, Windows 10/11, VPNs, and mobile device support. Familiarity with ITSM tools (e.g. ServiceNow). Strong troubleshooting skills and the ability to build rapport with users quickly. A working knowledge of ITIL principles. Positive, can-do attitude with the ability to multitask and work More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
MUST BE BASED IN THE UK AND FULL RIGHT TO WORK Join Netcompany in leveraging technological innovations to foster societal transformation. Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees More ❯