1 to 25 of 34 ServiceNow Jobs in Yorkshire

We are seeking a highly skilled & experienced developer with a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow trusted partner. In this role, you will be reporting into the Mastek ServiceNow Product Owner. You will be responsible for … designing, developing & implementing innovation solutions on (but not limited to) the ServiceNow platform, that align with our customers business strategies (both current and potential customer base). You will collaborate with crossfunctional teams to drive process improvements, enhance system efficiency & deliver high-quality service management solutions. With a split in focus 1) on working on the delivery of the Mastek … ServiceNow team’s backlog, and 2) leading hands-on innovation initiatives to improve service operations tooling. Your expertise in ServiceNow, observability, alerting, and AWS-related tools will help drive operational excellence and continuous improvement. Key Responsibilities Platform Development & Configuration:  Design, develop, and implement innovative solutions across ServiceNow, observability, alerting, and AWS-related tooling, including custom applications, integrations, AI & flows.  Develop More ❯

We are seeking a highly skilled & experienced developer with a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been recognised as a ServiceNow trusted partner. In this role, you will be reporting into the Mastek ServiceNow Product Owner. You will be responsible for … designing, developing & implementing innovation solutions on (but not limited to) the ServiceNow platform, that align with our customers business strategies (both current and potential customer base). You will collaborate with crossfunctional teams to drive process improvements, enhance system efficiency & deliver high-quality service management solutions. With a split in focus 1) on working on the delivery of the Mastek … ServiceNow team’s backlog, and 2) leading hands-on innovation initiatives to improve service operations tooling. Your expertise in ServiceNow, observability, alerting, and AWS-related tools will help drive operational excellence and continuous improvement. Key Responsibilities Platform Development & Configuration: Design, develop, and implement innovative solutions across ServiceNow, observability, alerting, and AWS-related tooling, including custom applications, integrations, AI & flows. Develop More ❯

Senior ServiceNow Developer (Service Operations Tooling) Location: Leeds, UK - ( 2 Days Travel to Leeds Office Mandatory) Active SC or SC Eligible Candidates may apply We are seeking a highly skilled & experienced developer with a proven track record for developing and implementing innovative solutions. This role will be joining the already established ServiceNow Mastek UK managed service, which has recently been … recognised as a ServiceNow trusted partner. Must Have Skills Minimum of 5 years of experience as a ServiceNow Developer or in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations … Step Functions. Experience with DevOps practices, CI/CD pipelines, and infrastructure-as-code. Strong problem-solving skills with a focus on continuous improvement and automation. Good understanding of ServiceNow out of the box architecture. Good understanding of other platforms such as; GitHub, Jira, Confluence Proven experience in developing & implementing innovative solutions on (but not limited to), the ServiceNow platform More ❯

Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯

Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯

Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯

Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯

enhance service stability. Qualifications Experience working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills with the ability to interpret data, identify patterns, and produce actionable insights. Ability to collaborate effectively with technical teams, suppliers, and More ❯

high-pressure incidents and communicate across technical and non-technical stakeholders. Experience in a shift-based or 24/7 operational support model. Proficiency in ITSM tools such as ServiceNow and Jira. Strong analytical, problem-solving, and decision-making skills. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience mentoring and training teams More ❯

Senior ServiceNow Engineer - Leeds & Remote - £75,000 An exceptional opportunity for a hands-on ServiceNow Engineer to join this highly successful organisation based in Leeds. Our client is one of the UK’s largest professional services organisations, with a nationwide presence. The role will focus on working closely with engineers, service management, and information security teams to ensure seamless integration … and delivery of high-quality software. The ideal candidate will have extensive ServiceNow experience within a major organisation. Key areas of the role: Leading the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, and CSM. Architecting scalable and secure ServiceNow implementations aligned with enterprise architecture. Developing complex workflows, business rules, client scripts, and UI policies using JavaScript … and proactively identifying optimisation opportunities. Documenting configurations, customisations, and integrations for operational continuity. Translating business requirements into technical specifications and deliverables. Driving automation and process efficiency across departments using ServiceNow capabilities. Supporting platform operations and participating in on-call support where applicable. Staying current with ServiceNow updates and evaluating emerging technologies for roadmap enhancements. The ideal candidate will be a More ❯

About The Role FDM is a global business and technology consultancy seeking a ServiceNow Developer to work for our client within the public sector. This is initially a 24-month contract with the potential to extend and will be a hybrid role based in Manchester, Leeds, Newcastle or Blackpool. Our client is seeking a ServiceNow Developer with at least … This is an exciting opportunity for a motivated, detail-oriented professional to take the next step in their development journey within a collaborative and forward-thinking environment. As a ServiceNow Developer at FDM, you will play a key role in supporting the development, configuration, and ongoing maintenance of ServiceNow solutions across the business. You'll work closely with senior developers … product owners, and stakeholders to deliver functionality that supports key operational goals, improves user experience, and ensures platform stability. Responsibilities Assist in the design, development, and deployment of ServiceNow applications and modules across various business units Customise and configure core modules such as Incident, Problem, Change, Knowledge, and Service Catalog Contribute to the implementation of new applications and enhancements to More ❯

XML, and web services integration Familiarity With Cribl, Grafana, Logic Monitor, Datadog, Newrelic or comparable monitoring & APM solutions is a plus. Exposure to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting experience Should have Knowledge of ITIL processes and service management principles Must have experience with agile development More ❯

and network issues. - Delivering excellent customer service, including face-to-face support for walk-in queries. - Managing orders and stockroom requests accurately using OneApp. - Logging and tracking issues using ServiceNow, ensuring detailed records are kept. - Assisting with the installation, configuration, and upgrading of IT equipment and software. - Scheduling and coordinating repairs to minimise downtime for users. - Supporting digital transformation initiatives More ❯

Policies : Implement and audit firewall rulesets to mitigate risks.? Collaboration : Work with SOC and engineering teams to resolve complex threats.? Documentation : Log changes/actions in ticketing systems (e.g., ServiceNow) and update clients.? Onboarding : Integrate new client devices into our managed services platform. Tech You’ll Work With Firewalls : Check Point (R80.x), Fortinet (FortiGate), Palo Alto (PAN-OS).?? Networking More ❯

complex delivery challenges into clear, actionable insights for stakeholders at all levels. The ideal candidate will possess proficiency in tools such as Power BI, DAX, Power Query, Visio, and ServiceNow and have experience in contract management, operational process mapping, and commercial reporting. This hybrid role is based in Leeds and requires at least two days per week in the office More ❯

complex delivery challenges into clear, actionable insights for stakeholders at all levels. The ideal candidate will possess proficiency in tools such as Power BI, DAX, Power Query, Visio, and ServiceNow and have experience in contract management, operational process mapping, and commercial reporting. This hybrid role is based in Leeds and requires at least two days per week in the office More ❯

complex delivery challenges into clear, actionable insights for stakeholders at all levels. The ideal candidate will possess proficiency in tools such as Power BI, DAX, Power Query, Visio, and ServiceNow and have experience in contract management, operational process mapping, and commercial reporting. This hybrid role is based in Leeds and requires at least two days per week in the office More ❯

in Sourcing or Supplier Management is a plus. Familiarity with Modern Workplace products, including software licensing and hardware fulfilment. Basic knowledge of Visio and operational process mapping. Experience using ServiceNow and managing data to drive commercial and financial conversations. Strong problem-solving skills and the ability to debug and maintain reporting tools. Experience delivering Management Information (MI) and running end More ❯

Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Day Rate: £625 per day via Umbrella or EC About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large-scale digital … transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers, analysts, and architects across … all ServiceNow modules. You'll be working in a highly collaborative, Agile environment , leading the creation of enterprise-level solutions that drive platform capability and long-term value. What You'll Be Doing Interpreting user stories and supporting development through to completion Implementing new functionality and solutions in ServiceNow Collaborating with developers, analysts, architects, and external UI experts Driving platform More ❯

Technology Support Manager (ServiceNow) - Contract Location: Leeds (Wellington Place) or Edinburgh - Hybrid (2 days in office) Contract Length: 6 months (potential for extension) Day Rate: £625 per day via Umbrella or EC About Client: You'll be joining a leading UK financial services organisation that is investing heavily in technology, people, and innovation. The team is driving large-scale digital … transformation to deliver better outcomes for millions of customers. About the Role We are looking for a Technology Support Manager with strong ServiceNow expertise to join a Service Transformation Lab focused on shaping how colleagues interact with IT. This role is pivotal in designing and delivering innovative solutions that enhance digital engagement, working closely with developers, analysts, and architects across … all ServiceNow modules. You'll be working in a highly collaborative, Agile environment , leading the creation of enterprise-level solutions that drive platform capability and long-term value. What You'll Be Doing Interpreting user stories and supporting development through to completion Implementing new functionality and solutions in ServiceNow Collaborating with developers, analysts, architects, and external UI experts Driving platform More ❯

fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details … clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours and on-call rotations to ensure 24/7 support coverage Complete training objectives … and uphold Syscos Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard More ❯

fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details … clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours and on-call rotations to ensure 24/7 support coverage Complete training objectives … and uphold Syscos Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard More ❯

fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details … clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours and on-call rotations to ensure 24/7 support coverage Complete training objectives … and uphold Syscos Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard More ❯

fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details … clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours and on-call rotations to ensure 24/7 support coverage Complete training objectives … and uphold Syscos Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard More ❯

support and best practises. Stay updated with the latest macOS updates, features, and security patches. Act as a technical expert within Colleague IT Services, providing guidance and support. Utilise ServiceNow to analyse the impact of the Mac Support service, managing critical issues and providing operational support to Service Desk analysts. Support the day-to-day management of the wider service … Office 365 (Outlook, Word, Excel, PowerPoint). Experience in supporting colleagues in both home and office settings, including resolving personal Wi-Fi and peripheral connectivity issues. Previous use of ServiceNow for incident management. Familiarity with smartphone technology (iPhone), particularly regarding Mobile Application Manager and Microsoft Authenticator. If you are a dedicated MAC Engineer with a passion for technology and customer More ❯