2 of 2 ServiceNow Jobs in Oxfordshire

the ability to diagnose and fix issues quickly. Excellent communication and interpersonal skills, able to explain technical problems to non-technical users. Familiarity with IT service management tools (e.g., ServiceNow, JIRA) and remote support Education, Qualifications, Experience: Bachelor's degree in IT, Computer Science, or a related field (or equivalent work experience). Industry certifications such as CompTIA A+, Microsoft More ❯

prevent recurrence Solid understanding of technology stacks including DTH, OTT, Mobile, Broadband, cloud operations, and cybersecurity workflows, with the curiosity to keep learning Experience using service management tools like ServiceNow, and data tools such as Excel and Tableau to track trends and drive insight A passion for continuous improvement, contributing to service reviews, post-incident analysis, and the development of More ❯