MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training … Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA More ❯
ServiceNow Architect - 6 month contract - SC & NPPV3 clearance I have an immediate opportunity for a technical ServiceNow Architect on an ongoing ServiceNow Integration programme for our public sector client. Due to the nature of the role, sole British nationality is required. Active SC and NPPV3 clearance is strongly preferred. I am therefore keen to speak with candidates who have Strong … experience as a ServiceNow Architect on integration projects, ideally within the public sector. Familiar with key integration technologies: SSO, SAML, SSL REST, SOAP, JSON LDAP, JDBC, ODBC SCP, FTPS, Web Services Experience with: JavaScript (HTML5, Jelly, jQuery, AngularJS) Agile/Scrum delivery Jira, Confluence, RabbitMQ, Apache Camel, DevOps Knowledge of: Microservices architecture Enterprise integration patterns Exposure to other ITSM platforms … e.g., BMC Remedy, HP, Landesk) Experience with orchestration tools (e.g., HP OO, BMC Atrium) ServiceNow Developer certification would be an advantage Interested? Apply now for immediate consideration! JBRP1_UKTJ More ❯
Network devices Office 365 and Azure VMware/Hyper-v or any other virtualisation technology Monitoring tools Prior experience in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practices as well as experience within an IT customer service More ❯
Network devices Office 365 and Azure VMware/Hyper-v or any other virtualisation technology Monitoring tools Prior experience in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practices as well as experience within an IT customer service More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ServiceNow Platform Engineer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ServiceNow Platform Engineer to join our platform and engineering team. You'll help us build and maintain an innovative platform powered by ServiceNow and Amazon Connect, helping … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Significant experience in designing and implementing ServiceNow solutions across multiple data centres and public cloud platforms. Be a subject matter expert in multiple areas of the ServiceNow core platform modules or the IT Service Management modules. Significant … demonstrable experience in in ServiceNow platform security. Significant experience in enterprise-wide SaaS, PaaS or IaaS application deployment. Extensive experience and proficient with integration frameworks, technologies and best practice. Significant experience in influencing and communication skills when presenting to technical governance forums. You and your role IN DWP Senior ServiceNow Platform Engineers support our platform engineering and live operations team. More ❯
Sheffield, South Yorkshire, England, United Kingdom Hybrid / WFH Options
Context Recruitment Limited
the business. Key Responsibilities: * Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face * Prioritise and manage workflow through the ITSM system (ServiceNow) * Conduct on-site technical investigations and escalate issues to ensure timely resolution * Collaborate with IT team members and support 1st and 2nd line IT teams * Install, update, maintain, and support More ❯
stakeholders. Experience working in a shift-based or 24/7 support model. Strong analytical, problem-solving, and decision-making skills. Proficiency in incident tracking and ITSM tools (e.g., ServiceNow, Jira). Experience mentoring and training teams in incident response and service resilience. All profiles will be reviewed against the required skills and experience. Due to the high number of More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ServiceNow Platform Engineer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ServiceNow Platform Engineer to join our platform and engineering team click apply for full job details More ❯
Sheffield, West Yorkshire, United Kingdom Hybrid / WFH Options
Senior ServiceNow Platform Engineer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ServiceNow Platform Engineer to join our platform and engineering team. You'll help us build and maintain an innovative platform powered by ServiceNow and Amazon Connect, helping More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
DWP Digital
Senior ServiceNow Platform Engineer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ServiceNow Platform Engineer to join our platform and engineering team. You'll help us build and maintain an innovative platform powered by ServiceNow and Amazon Connect, helping More ❯
infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯