high-pressure incidents and communicate across technical and non-technical stakeholders. Experience in a shift-based or 24/7 operational support model. Proficiency in ITSM tools such as ServiceNow and Jira. Strong analytical, problem-solving, and decision-making skills. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience mentoring and training teams More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Gazelle Global Consulting Ltd
Knowledge of APIs/Endevor Web Services , Git integrations, or hybrid CI/CD patterns for mainframe. Familiarity with DB2/CICS change flows and impact analysis. ITSM exposure ( ServiceNow/Jira ), change/release and audit controls (SOX, separation of duties). Core Competencies Consultative mindset: able to advise on Endevor best practices, standards, and modernization. Ownership & delivery: accountable More ❯
A Senior ServiceNow Developer is sought by our client to work with their team to deliver continuous improvement and development of the Roadmap for end users. The existing team is a mixture of their own resources and 3rd party suppliers. You will be a highly experienced ServiceNow consultant, with a proven track record in ServiceNow development, including certification and experience More ❯