AV Service Desk Technician
- Hiring Organisation
- SER (Staffing) Ltd
- Location
- St. Albans, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
coordination for all service and maintenance activities, ensuring clients receive prompt, efficient and well-organised support. Key Responsibilities Manage incoming service desk tickets using ServiceNow Arrange and schedule service and maintenance visits for engineers Coordinate freelancers as required Provide remote technical support to clients via TeamViewer Attend on-site service … closed within agreed SLAs Experience and Skills Required Minimum of 3 years’ experience in AV, ideally within service and maintenance Proficient in using ServiceNow or comparable ticketing systems Strong organisational and scheduling abilities Ability to diagnose faults with corporate audio visual systems, ideally including Crestron, AMX, Q-SYS and Biamp ...