Telford, Shropshire, United Kingdom Hybrid / WFH Options
Anson Mccade
environment. Cybersecurity certifications preferred (e.g., ISC2 CISSP, GIAC, SC-200, IBM QRadar Certified Specialist, Splunk Certified Admin/Power User, Google Chronicle Security Engineer). Hands-on experience with ServiceNow Security Suite. Familiarity with cloud platforms (AWS and/or Microsoft Azure). Proficiency in Microsoft Office products, particularly Excel and Word. Reference: AMC/RHU/SOC JBRP1_UKTJ More ❯
Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯
Telford, Shropshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills ServiceNow Microsoft Excel ITIL Microsoft Office Responsibilities Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure all service design packages (SDPs) are complete More ❯
Telford, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Experis
risk-mitigated manner. This role requires a strong blend of service design, change management, and stakeholder engagement, and works closely with project teams, technical architects, and Service Operations. Skills: ServiceNow Microsoft Excel ITIL Microsoft Office Core Responsibilities: Coordinate the design of new or changed services, ensuring they meet functional and non-functional requirements. Ensure all service design packages (SDPs) are More ❯
and mental wellbeing. This is some of what you can expect to be doing: Responding to service desk tickets and resolving application issues Supporting users with tools like Salesforce, ServiceNow and NetSuite Managing admin access requests and ensuring secure permissions Working with other teams to fix complex problems Creating documentation and training materials for users Sugge sting improvements to systems More ❯
Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯