Principal Product Owner
Warwick, Warwickshire, United Kingdom
WeAreTechWomen
customer-focused global team. National Grid is hiring a Principal Product Owner. This is a hybrid opportunity based from our Warwick office. Job Purpose As the Product Owner for ServiceNow IT Service Management (ITSM) & IT Operations Management (ITOM) , you act as the bridge between needs and wants of the IT operations customer, and the vendor's capability roadmap. Representing the … voice of the customer, you prioritize the Agile team backlog to maximise the delivery of value. With deep ServiceNow ITSM & ITOM expertise and good knowledge of the Scale Agile Framework (SAFe), you turn complex requirements into actionable features that drive continuous improvement across the service lifecycle. What you'll do Manage and Mentor : Oversee and guide other Product Owners, ensuring … strategic goals. Define Solutions : Create solutions that are desirable, viable, feasible, and sustainable to meet the needs of ITSM & ITOM enterprise service owners, consumers, and stakeholders. Bridge Gaps : Connect ServiceNow's ITSM & ITOM capability roadmap with market trends and operational customer needs, translating these into actionable opportunities. Manage Demand : Oversee intake and demand across ITSM & ITOM service owners, negotiating with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: