Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and problem-solving skills ServiceNow - desirable Desirable: Some Datacentre/Cloud deployment experience If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for More ❯
end users Experience of using Microsoft based applications and software/general computing experience Experience of using a service management tool for handling of requests and incidents such as ServiceNow, Topdesk etc Previous experience of working effectively with teams, escalating and prioritising incidents and requests Experience of supporting live events and working in a time sensitive environment (Desirable) Experience of More ❯
actions can affect availability Provision and redaction of storage across the IBM storage estate - all technologies Experience of working with Linux command line technologies Experience of ticket management using ServiceNow Desirable skills An appreciation of Cloud technologies (AWS) and associated features Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment An understanding of More ❯
Warwickshire, England, United Kingdom Hybrid / WFH Options
TXP
helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and problem-solving skills ServiceNow - desirable Desirable: Some Datacentre/Cloud deployment experience We are TXP. We help businesses and organisations move forward, at pace and at scale. We believe in the transformative power of More ❯
process from TSOM to BHOM, including data and policy migration and the migration of PATROL agents. Integration: Integrate BMC products with each other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and More ❯
their associated permissions Policy Enforcement: Testing correct application of access policies under varied conditions Experience with IdAM tools is required , including (but not limited to): Microsoft Entra CyberArk SailPoint ServiceNow Savyint Candidates will ideally show evidence of the above in their CV in order to be considered.Please be advised if you haven't heard from us within 48 hours then More ❯
