stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in DT to allow for an … assessment cycle - in conjunction with the Global Integrity Assessment Service Leader and the relevant subject matter experts. Leverage MFS8 controls library to integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage … to control management activities for control owners. Connect to your skills and professional experience Led and delivered at least one end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Sportserve
Sportserve is part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first-class sports betting experiences and casino products for users worldwide. Along with Sportion, TechSpirit, Standard Focus, and Sportelligent, we are More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Opus have partnered with a renowned ServiceNow partner who are expanding their consulting & delivery team with a talented Senior Technical Consultant. As a ServiceNow Consultant, you'll play a key role in shaping innovative solutions, lead design sessions, contribute to high-quality technical documentation, and craft detailed user stories that drive successful implementations. This will be a hands on, yet … As a senior team member, you’ll also help guide junior consultants and contribute to the strategic direction of our services. Key Responsibilities Leverage your broad knowledge of the ServiceNow platform, including upcoming features and releases Lead projects and initiatives that deliver measurable value to clients Facilitate client workshops and use the platform to showcase potential outcomes Build and maintain … contribute to solution architecture Mentor and support junior consultants, helping them grow and succeed Experience and Skills 3+ years plus of hands-on configuration and deployment experience with the ServiceNow platform Implementation experience with a range of ServiceNow targeted product areas, such as Strong knowledge & experience with IRM/GRC/HRSD or SecOps ServiceNow modules ServiceNow Certified is highly More ❯
within an ITIL-aligned service environment. Strong understanding of ITIL practices, particularly SACM (Service Asset and Configuration Management). Experience with ITSM tools (preferably Helix, or equivalent such as ServiceNow). Demonstrable experience in designing and maintaining CI data models. Experience of working in complex, multi-vendor IT landscapes. Excellent stakeholder engagement skills, with the ability to influence and collaborate More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
delivery requirements. Supporting multiple clients across diverse environments. Enhancing the team's capability to deliver exceptional service. Conducting ticket analysis, identifying trends, and generating reports. Administering and reporting within ServiceNow (preferred) Certifications desirable AWS Cloud Practitioner, AZ-900, or relevant demonstrable experience Microsoft Azure, Intune and Office 365 knowledge and administration. Cloud monitoring toolsets ITIL Foundation (a strong understanding of More ❯
multi-supplier environment. Strong understanding of ITIL processes and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to More ❯
and a strong knowledge base while contributing to service improvement initiatives. Key Responsibilities: Provide prompt and courteous support to global users through multiple channels. Log and manage tickets in ServiceNow, keeping users informed throughout. Troubleshoot a wide range of hardware, software, and business applications. Prioritise and escalate tickets according to urgency and business impact. Use tools like Systrack, Citrix, and … Desk environment (MSP or professional services ideal). Hands-on experience with Office 365, Citrix, Windows 10/11, VPNs, and mobile device support. Familiarity with ITSM tools (e.g. ServiceNow). Strong troubleshooting skills and the ability to build rapport with users quickly. A working knowledge of ITIL principles. Positive, can-do attitude with the ability to multitask and work More ❯
enhance the platform, introducing automation, streamlining processes, and supporting long-term product growth. This role is ideal for someone who enjoys working in low-code environments (e.g., ShareDo, Salesforce, ServiceNow, etc.), has some hands-on JavaScript experience, and wants to grow within a product-focused tech team. What You'll Be Doing Configure workflows, forms, and templates within the ShareDo … scalable solutions Support the introduction of AI and automation features to drive efficiency What You'll Need 2-4 years' experience with low-code/no-code platforms (ShareDo, ServiceNow, Salesforce) Strong understanding of workflow design and business process modelling Some experience with JavaScript and working with APIs Familiarity with Agile (Scrum) working methods Strong communication and problem-solving skills More ❯
supplier or SIAM environment. Strong understanding of ITIL processes, service performance metrics, and service management principles. Hands-on experience with reporting and dashboard tools (e.g., Helix, Power BI, Tableau, ServiceNow Performance Analytics). Ability to define and implement reporting strategies, standards, and data governance to ensure quality and consistency. Excellent analytical skills with the ability to translate complex data into More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
MUST BE BASED IN THE UK AND FULL RIGHT TO WORK Join Netcompany in leveraging technological innovations to foster societal transformation. Netcompany was awarded 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Lloyds Bank plc
Senior Infrastructure Engineer (Colleague Web Access) page is loaded Senior Infrastructure Engineer (Colleague Web Access) Apply locations Leeds Wellington Place Edinburgh Sighthill North time type Full time posted on Posted 2 Days Ago time left to apply End Date: July More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
4Square Recruitment Ltd
Policies : Implement and audit firewall rulesets to mitigate risks.? Collaboration : Work with SOC and engineering teams to resolve complex threats.? Documentation : Log changes/actions in ticketing systems (e.g., ServiceNow) and update clients.? Onboarding : Integrate new client devices into our managed services platform. Tech You’ll Work With Firewalls : Check Point (R80.x), Fortinet (FortiGate), Palo Alto (PAN-OS). Networking More ❯