Trowbridge, England, United Kingdom Hybrid / WFH Options
NexGen Associates
Experience: 3 to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to More ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Thames Water
user. Base location – Hybrid – Swindon - Walnut Court What you should bring to the role The essential criteria to help you succeed in this role are: Professional qualifications desirable (ITIL) ServiceNow knowledge a bonus but not essential Knowledge of Security processes excellent customer service skills and telephone manner Outstanding communication skills (verbal, listening, written, and tone) and you’ll be a More ❯
Allington, Salisbury, Wiltshire, England, United Kingdom
Sopra Steria
account. After that you will be on site 2 days per week. You do need to be eligible for DV Clearance please. What you'll be doing: Responding to ServiceNow incidents. Resolve e-mail and web browser issues. POI Investigations. Handling and maintaining an on prem Splunk solution. 3rd/4th line Network Issues. What you’ll bring: Experience in More ❯
