18 of 18 ServiceNow Jobs in the South West

Job Title: ServiceNow Automation Analyst Location: London/Gloucester/Warrington ) (3 Days) Special Working Conditions Should be ready to work out of hours (based on project requirement) Candidate must be SC cleared Job Purpose and Primary Objectives UK SC (Security Cleared) is Mandatory We are seeking a skilled ServiceNow Automation Analyst with knowledge in ServiceNow Admin, ServiceNow Developer, Python … JavaScript. The ServiceNow Automation Analyst is responsible for analyzing, designing, developing, and implementing automation solutions within the ServiceNow platform to improve IT service delivery, operational efficiency, and user experience. This role focuses on leveraging ServiceNow capabilities such as workflows, integrations, and orchestration tools to automate business processes and reduce manual effort. The analyst collaborates with stakeholders across IT and business … and maintenance of automated workflows. Key Responsibilities (Individual role, part of a team environment) Collaborate with business and IT stakeholders to gather and analyze automation requirements Design and develop ServiceNow workflows, flows (Flow Designer), and Orchestration/IntegrationHub solutions Implement end-to-end automation for ITSM, ITOM, HRSD, or other ServiceNow modules Create custom applications and extend ServiceNow platform capabilities More ❯

Experience: 3 to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to More ❯

Experience: 3 to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to More ❯

ServiceNow Technical Architect £70000-75000 GBP Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect - Senior Consultant £70,000 - £75,000 + Package London (Hybrid) Join a leading global consultancy at the forefront of digital transformation. We're seeking a ServiceNow Technical Architect to lead enterprise-scale ServiceNow implementations, drive innovation, and shape technical strategy … across major client engagements. The Role As a ServiceNow Technical Architect, you will: Support the design and delivery of ServiceNow solutions across multiple product lines (beyond ITSM). Act as a trusted advisor to clients, translating business challenges into scalable ServiceNow architectures. Collaborate with stakeholders to define roadmaps, integration strategies, and platform enhancements. Stay ahead of emerging trends including GenAI … cloud infrastructure, and automation to drive platform innovation. Key Skills & Experience Proven experience as a ServiceNow Technical Architect in enterprise environments. Leading ServiceNow development teams with a strong focus on quality and scalability. ServiceNow CIS certifications and ideally Certified Technical Architect (CTA). Experience across at least 3 product lines outside ITSM (e.g. ITOM, HRSD, CSM, SPM, SAM). Advanced More ❯

enterprise operating systems including Windows and Linux, across on-premises, AWS, and Azure. . Experience with ITIL-aligned processes including Incident, Problem, and Change Management. . Proficient in using ServiceNow or similar ITSM platforms. . Able to communicate technical risk and response details effectively to both technical and non-technical audiences. . Experience driving continuous improvement through metrics, feedback, and More ❯

ServiceNow Technical Architect £95000-120000 GBP Bonus Hybrid WORKING Location: Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect - Senior Manager £95,000 - £120,000 + Package London (Hybrid) Join a leading global consultancy at the forefront of digital transformation. We're seeking a ServiceNow Technical Architect to lead enterprise-scale ServiceNow implementations, drive innovation, and shape technical … strategy across major client engagements. The Role As a ServiceNow Technical Architect, you will: Lead the design and delivery of ServiceNow solutions across multiple product lines (beyond ITSM). Act as a trusted advisor to clients, translating business challenges into scalable ServiceNow architectures. Guide technical teams, ensuring high standards through code reviews, architectural governance, and mentoring. Collaborate with stakeholders to … define roadmaps, integration strategies, and platform enhancements. Stay ahead of emerging trends including GenAI, cloud infrastructure, and automation to drive platform innovation. Key Skills & Experience Proven experience as a ServiceNow Technical Architect in enterprise environments. Leading ServiceNow development teams with a strong focus on quality and scalability. 5+ ServiceNow CIS certifications and ideally Certified Technical Architect (CTA). Experience across More ❯

Proficiency in MS Office Suite and MS Project. Experience delivering ICS solutions. Deep understanding of service design and transition. Familiarity with SLAs, OLAs, and enterprise service tools (Helix, Remedy, ServiceNow). Skilled in process mapping and modelling. Experience designing for resilience and security. Current SC clearance. Desirable Skills & Experience Familiarity with Atlassian tools (JIRA, Confluence). TOGAF certification. Experience as More ❯

requirements and developing reporting and dashboards. Skills & Experience: Strong technical foundation in Workday Financials and Adaptive Planning, with configuration and delivery experience. Experience using IT service management tools (e.g., ServiceNow, Jira) and understanding of HR, reporting, and business processes. Excellent communication, analytical, and problem-solving skills, with a focus on delivering high-quality customer service. Flexible, adaptable, and highly organised More ❯

implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen More ❯

years’ experience in IT support with team leadership or supervisory responsibilities, ideally within an MSP. Strong background in technical or helpdesk environments with hands-on ITSM tool use (e.g. ServiceNow, Jira). Solid knowledge of Microsoft 365, VDI solutions, and collaboration platforms like Teams or SharePoint. Proven ability to lead, motivate, and support a diverse team under pressure. Excellent communication More ❯

ITIL certification is a plus, but not essential). Analytical and problem-solving skills, with an inquisitive mindset. Experience working with third-party suppliers. Experience with ITSM tools (e.g., ServiceNow) is desirable. Organised, collaborative, and able to remain calm under pressure. Someone who wants to make improvements and isn't afraid to speak up. IT Service Management Analyst, why join More ❯

as Oracle EPM, FloQast, and Concur is a plus. Confident understanding of finance processes, including GL, AP and AR. Strong Excel skills and experience working with ticketing platforms ( e.g. ServiceNow, Jira, FreshService ). Have experience building reports, building integrations and coding. Have experience using SuiteScript, a JavaScript-based platform, to customize and automate NetSuite business processes. Detail-oriented with excellent More ❯

Amazon Connect. Design and implement IVR/contact flows, Lex conversational bots, Contact Lens analytics, and agent assist capabilities. Integration & Ecosystem Architect integrations with CRM/ITSM platforms (Salesforce, ServiceNow, Dynamics, Pega), WFM/QM systems, and identity management solutions. Build API-driven architectures, event streams, and real-time analytics pipelines using AWS services (Lambda, EventBridge, Kinesis, Glue, Athena). More ❯

account. After that you will be on site 2 days per week. You do need to be eligible for DV Clearance please. What you'll be doing: Responding to ServiceNow incidents. Resolve e-mail and web browser issues. POI Investigations. Handling and maintaining an on prem Splunk solution. 3rd/4th line Network Issues. What you’ll bring: Experience in More ❯

Job Title: ServiceNow Automation Analyst Location: London/Gloucester/Warrington ) (3 Days) Special Working Conditions Should be ready to work out of hours (based on project requirement) Candidate must be SC cleared Job Purpose and Primary Objectives UK SC (Security Cleared) is Mandatory We are seeking a skilled ServiceNow Automation Analyst with knowledge in ServiceNow Admin, ServiceNow Developer, Py More ❯

Job Title: Azure Virtual Desktop (AVD) SME SC Clearance Location: Gloucester Business Park, UK/Remote Department/Practice: IT Infrastructure Special Working Conditions: Must be ready to work out of hours (based on project requirements). Ability to work More ❯

functional teams, ensuring it reflects evolving user needs, emerging technologies and best practice. Act as the central point of contact for AT requests, managing classification, triage, and reporting through ServiceNow and other IT service management tools, with a focus on responsiveness, empathy and user-centered support. Ensure timely and effective delivery of AT solutions-both hardware and software- aligned with … workplaces. (S/I) Proven experience managing or delivering assistive technology or accessibility services in a complex organisational setting. (S/I) Experience with IT service management tools (eg, ServiceNow) and managing service requests and reporting (S) Knowledge of reasonable adjustments, accessibility standards and testing, and relevant legislation and compliance frameworks (eg, WCAG, Equality Act 2010). (S/I More ❯

demeanour geared towards achieving common goals and a passion for secure engineering. It would be great if you also had Experience with integrating cloud applications (e.g., Azure AD, Workday, ServiceNow) into IAM platforms. A background in data analysis with experience of SQL to extract and interpret data. Exposure to Oracle Identity Manager customization (event handlers, adapters, scheduled tasks). Familiarity … with ITIL processes and ticketing systems (e.g., ServiceNow). Understanding of regulatory frameworks (e.g., SOX, GDPR) and their impact on identity governance. Understanding of Active Directory Federation, LDAP, OAuth, SAML, CyberArk. Mandatory Skills: Oracle Identity Manager and Governance . Experience: 8-10 Years . More ❯