Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
adaptable when dealing with changing requirements and priorities. Able to resolve issues or come up with a workaround while under pressure. Desirable Technologies: Experience using ITSM tools such as ServiceNow Microsoft Autopilot Microsoft Defender JAMF Apple Mac OSX Apple iOS Microsoft Teams Rooms Networking technologies such as TCP/IP, VLANs. Interview process 1 Stage Interview (50min on site interview More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
Agile) Confidence working in hybrid delivery environments and with cross-functional teams Nice to Have: Experience supporting pre-sales and business development Experience with tools like Microsoft 365, Jira, ServiceNow, or digital learning platforms Certifications: Prosci, Agile, ITIL, APMG, or similar Exposure to Agile/DevOps/cloud transformations A passion for continuous improvement and scaling methodologies Key Benefits: Competitive More ❯
and empathy skills Problem solving and diagnostic skills Team player; works with and supports the rest of the team Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications What do we offer? Our Culture & Benefits In addition to generous remuneration, we really value our people and More ❯
implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
fortice
Experience with Gov.Notify beneficial. Knowledge of relational databases Knowledge of network communication standards (eg. JMS, HTTP, SOAP, XML, XSD) Experience in using tools such as GIT/JIRA/ServiceNow & working in SCRUM/Agile framework Experience of working with SQL, JS, React or Angular desirable. Experience of working in a Azure environment. Experience with Microsoft Power Automate desirable. Experience More ❯
readers, and smart devices used on the shopfloor.* Comprehensive understanding of manufacturing shop floor systems including MES platforms and their integration points with OT/IT infrastructure.* Proficiency using ServiceNow or similar service management tools for handling incidents, problems, changes, service level management (SLM), and knowledge management processes.* Ability to follow structured service management frameworks while maintaining high standards of More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
EDF Energy
remediation and continuous improvement initiatives. Safeguard EIT's intellectual property by embedding knowledge management and assurance practices across service operations. Lead the strategic development and optimisation of the ITSM ServiceNow toolset, working with vendors to maximise its value. Closing date for applications: 30.07.2025 Location: Flexible/Home working Success is personal. It's your journey, powered by us. Join us More ❯
We are seeking a skilled and motivated ServiceNow Technical Consultant to design, develop, implement, and support ServiceNow solutions that meet our clients’ business requirements. The ideal candidate will have hands-on experience with ServiceNow platform modules, strong problem-solving skills, and the ability to work collaboratively with both technical and non-technical stakeholders. Key Responsibilities: • Analyse business requirements and translate … them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client stakeholders to gather requirements and … aligned with ITIL best practices. • Maintain documentation of implemented solutions and customizations. • Conduct unit testing, user acceptance testing, and deployment activities. Required Skills & Qualifications: • 3+ years of hands-on ServiceNow development and configuration experience. • Strong knowledge of JavaScript, HTML, CSS, and Glide scripting in ServiceNow. • Experience with ServiceNow modules such as ITSM, ITOM, CSM, HRSD, or GRC. • Understanding of integrations More ❯
and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software Support printer setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain More ❯
user stories, and process flows. Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the engineering team lead. Conduct solution More ❯
with providing IT change and operational support. You would join Service Central & Technical Services (SC&TS) within CDIO, a new delivery group created to build on and exploit the ServiceNow platform capability and setting the vision and strategy for service management, ensuring processes are owned and maturing. Now is an exciting time to join as we optimise user experience and … play a critical part in ensuring that HMRC is both efficient and effective. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to … of driving through both technical and business changes. We're looking for a Front End Developer with a strong background in enterprise platform development, particularly within environments such as ServiceNow, Salesforce, or SAP. This role blends front-end scripting with platform enhancement, IT operations, and user access management to deliver impactful services across our organisation. You'll contribute to the More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Capgemini
and explore our archives. We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We're hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels … for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your … Service) Your role Establish and enforce systems design and architectural standards, maintain best practices, and drive the principles throughout the systems delivery lifecycle. Provide input to the design of ServiceNow-based solutions as a recognized Architect or Design Authority. Provide input to bids and assist in presenting proposals to potential clients. Bring thought leadership and innovative solution ideas to existing More ❯
systems including hands-on familiarity with line-side IT devices such as printers, scanners (including barcode scanners), barcode printers, mobile smart devices, and related touchpoints.* Proven working experience using ServiceNow or equivalent platforms for managing incidents, problems, changes, service level agreements (SLAs), and knowledge base articles.* Ability to follow structured service management processes meticulously while maintaining focus on delivering high More ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
Skills Experience with all aspects of service management. Experience within the financial services industry is a MUST. An understanding of Operational Resilience and Disaster Recovery. Understanding of ITIL and ServiceNow would be beneficial. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from More ❯
Good understanding of PLCs, SCADA, HMI, sensors, IIOT devices, and machine integration protocols (eg, OPC). Working knowledge of ITIL processes and tools (eg, Incident, Problem, Change Management using ServiceNow). Proven ability to investigate, analyze, and resolve complex technical problems in a structured manner. Contract Details: Duration: 6 months (View for Extension) Day Rate: Up to £400 per day More ❯
data transformation project. The aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, a strong understanding of data structures and data modelling is key, and hands-on skills in More ❯
devices such as: Barcode scanners & printers Smart devices Touch screens and monitors MRTs and other endpoint technologies Endpoint hardware/software troubleshooting in a production setting. Working knowledge of ServiceNow and associated processes (Incident, Change, SLM, Knowledge Management). Familiarity with SLA-driven environments and structured escalation procedures. Strong communication and stakeholder management skills. Ability to work effectively in shift More ❯
machine integration through OPC and various interfacing protocols. Familiarity with PLC, SCADA, sensors, IIOT devices , and Aveva Wonderware Intouch . Knowledge of ITIL processes is a plus. Experience with ServiceNow and understanding of Incident, Problem, Change, SLM, and Knowledge Management processes. Site Address 1. Broughton, Chester CH4 0DR, United Kingdom 2.Pegasus House, Aerospace Ave, Filton, Bristol BS34 7PA, United Kingdom More ❯
years of RPA Business Analyst experience. Experience with either Blue Prism or other RPA tools such as UiPath or Automation Anywhere, and/or workflow automation tools such as ServiceNow, Appian, Camunda etc. Have great communication skills to bridge the gap between technology terms and the average persons understanding. Ability to understand workflow-based logic, interpret business processes from workflow More ❯
layers with MES platforms. Excellent communication skills with the ability to interact with technical and non-technical stakeholders. Familiarity with IIoT devices, sensors, and manufacturing control systems. Experience using ServiceNow, with working knowledge of Incident, Problem, Change, and Knowledge Management processes. Understanding of ITIL practices is beneficial. Person Specification: 4-6 years of experience in supporting manufacturing and quality-related More ❯
Clearance Role purpose/summary We are seeking an experienced IT Operations Management (ITOM) and Hardware Asset Management (HAM) Technical Architect to lead the design, implementation, and optimisation of ServiceNow Discovery and HAM. The ideal candidate will have a strong background in IT Operations, asset management, and integration strategies, with the ability to bridge technical solutions and business needs. This … role requires deep, hands-on expertise in ServiceNow ITOM Discovery and through understanding of the HAM lifecycle. Key Skills/requirements Develop and Implement Discovery Design and configure ServiceNow Discovery processes for accurate infrastructure mapping. Ensure discovery schedules, probes, and sensors are aligned with enterprise needs. Analyse Results and Recommended Improvements Interpret discovery data to identify coverage gaps, misconfigurations, and … optimisation opportunities. Provide actionable insights and recommendations to enhance the overall ITOM tooling and HAM maturity. Conduct Tooling and Integration Analysis Perform gap analysis between current ITOM tooling and ServiceNow capabilities. Define where ServiceNow Discovery fits within the existing ecosystem, ensuring minimal disruption and maximum value. Discovery-Driven HAM Integration Use Discovery to enhance and automate asset lifecycle processes, including More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Manchester Digital
Associate Application Operations Engineer - Planning Inspectorate - EO This role is part of the Issue Triage and Support Service, a small team focused on application support for line of business applications, and triaging requests and issues from our customers. We are More ❯
An SC cleared ServiceNow Developer is required for an initial 3 month contract which is likely to extend. This role is 95% remote with 5% on site in Bristol and is inside IR35 so will require working via an FCSA accredited umbrella company. Key skills and experience: *Highly experienced ServiceNow Developer *The first 1 to 2 months of the contract More ❯