1 of 1 ServiceNow Jobs in Wokingham

ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future. We are seeking a skilled Lead IT Service Management (ITSM) Architect with ServiceNow expertise to drive a critical transformation program within our IT organization. You will shape the future of our IT operations by delivering ServiceNow platform capabilities, ensuring seamless integration, ITSM process … design and strategic direction for the IT management transformation, focusing on AIOps and platform consolidation Technical Leadership - Lead the architectural design and implementation of scalable ITSM solutions on the ServiceNow platform ServiceNow Architecture - Design, develop, and oversee the implementation of robust, scalable, and secure ITSM solutions within ServiceNow, ensuring alignment with enterprise architecture principles and best practices AIOps Implementation - Design … and deploy AIOps-driven capabilities within ServiceNow, utilizing machine learning and automation to improve incident management, predictive analytics, and operational efficiency Solution Design & Road mapping - Create detailed architectural designs, technical specifications, and roadmaps for ITSM modules (Incident, Problem, Change, Request, CMDB, Event Management, Operations Management) within ServiceNow Process Optimisation - Streamline ITIL processes (e.g., Incident, Problem, Change, Service Desk) to align More ❯