Dartford, Kent, United Kingdom Hybrid / WFH Options
Electrosonic, Inc
The Position The Director of Managed and Support Services will play a pivotal role in Electrosonic transformation to a service-led organisation. This is a strategic and operational leadership role, responsible for delivering exceptional service experiences, driving customer satisfaction, and developing scalable services that deliver long-term value to clients. You will lead and evolve our … support services, field service operations, and managed services portfolio while collaborating cross-functionally with sales, project delivery, IT, and product development. This role is also responsible for developing the technology stack and processes needed to scale service delivery, in close partnership with the IT team. This role reports to the Chief Executive Officer and leads a diverse team. … while maintaining a high level of execution and P&L success. What you will be doing Service Delivery & Customer Experience Ensure consistent, high-quality delivery of managed and support services across all regions. Own and improve service performance metrics such as SLA compliance, uptime, issue resolution time, and client satisfaction. Develop a service culture focused on reliability, responsiveness, and More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
RSK Group Limited
Technical Director - Dams and Reservoirs (Water Services) Location: Flexible Contract Type: Full Time Permanent The Vacancy Binnies , an RSK Group Company, is recruiting a Technical Director to join our Water Services Reservoir Team to help deliver our clients' dam safety programmes of work. Candidates should have demonstrable technical experience working on reservoirs at a … trusted technical advisor and advocate for clients. Coaching clients on obligations under relevant legislation with senior management. Communicating client interests internally and contributing to business strategy. Proactively offering additional services to meet client challenges. Maintaining regular customer contact to expand service offerings. Commercial Acumen Mentoring team members in managing budgets, delivery, scope changes, risks, and mitigation. Building cost estimates More ❯
IT Service Delivery Director Location: Oxford/Hybrid (3 days on-site) Salary: Up to £95,000 + bonus + excellent benefits Join a global, tech-driven company who were established 20 years ago and have experienced continuous growth to over 1000 employees. Based in the UK, they have operations in 100+ countries, and are continuing to drive … innovation and grow. The Role: We are seeking a hands-on IT Service Delivery Director to lead a dynamic and growing team. In this role, you will oversee service desk operations, ensure exceptional end-user experiences, and drive improvements across the business. You’ll play a key part in both day-to-day management and long-term strategy More ❯
Oxfordshire, England, United Kingdom Hybrid / WFH Options
Digital Gurus
IT Service Delivery Director 📍 Location: Oxford/Hybrid (3 days on-site) 💲 Salary: Up to £95,000 + bonus + excellent benefits Join a global, tech-driven company who were established 20 years ago and have experienced continuous growth to over 1000 employees. Based in the UK, they have operations in 100+ countries, and are continuing to drive … innovation and grow. The Role: We are seeking a hands-on IT Service Delivery Director to lead a dynamic and growing team. In this role, you will oversee service desk operations, ensure exceptional end-user experiences, and drive improvements across the business. You’ll play a key part in both day-to-day management and long-term strategy More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Sycurio
At Sycurio, we're redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we transition … Key Responsibilities: Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional Services teams-empowering them to deliver excellence at every touchpoint. Act as a player-coach, directly managing strategic customer engagements while scaling best practices across the team. Own and evolve … in telephony systems, enterprise software, or digital platforms. Strategic mindset paired with strong executional muscle-you can think big and deliver fast. Excellent leadership and communication skills. Extensive professional services and portfolio management experience, along with demonstrable customer facing project delivery experience An excellent work ethic with a passion for customer excellence and delivery. Ability to work effectively under More ❯
Farnborough, Hampshire, United Kingdom Hybrid / WFH Options
Applicable Limited
our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. As a key member of Global Technology Solutions services leadership team, the Senior Director GTM for Global Professional Services will lead the transformation and growth of NTT DATA's Professional Services portfolio across all … regions. This role is central to driving strategic growth, with Professional Services expected to scale to $1 billion in revenue by 2028. Role Overview The successful candidate will define and enable a world-class portfolio of Professional Services, driving growth into high-value services and increase the successful pursuit of global opportunities and embedding hybrid delivery models … visionary yet pragmatic leader who can deliver measurable business outcomes while driving cross-functional alignment. Key Responsibilities Strategic Growth Leadership : Develop and execute a global strategy to transform Professional Services from a legacy, hardware-attached model into a high-impact, IP-driven services business, aligned with the next wave of digital transformation. Portfolio Innovation: Design and operationalize a More ❯
Practice Sales Director/Client Partner Technology – Sales Engineering , CMT, Hi Tech Location – London, UK (1st Preference), 2nd Preference - Europe Compensation – Competitive (including bonus) The global Engineering services and R&D market is expected to be a $800 Billion industry by 2025. Driving this growth is the Hi-tech and Telecom/Media companies that are constantly … new technologies such as Fibre, 5G, Open standards, AI and Cloud. The Communication, Media & Hi-Tech segment is one of Infosys largest and fastest growing industry segments and Engineering services is one of the critical growth drivers for this segment. Our Infosys team in UK/Europe is growing rapidly and we are looking for top talent in the … love what they do, are good at it and are keen to part of this journey. We are looking for talented professionals who can be part of our Engineering Services Practice for Communication, Media & Hi-Tech segment. What will you do? As SPEM/PEM you are an expert at contributing to different phases of the Sales lifecycle . More ❯
Professional Services Project Director page is loaded Professional Services Project Director Apply locations Reading United Kingdom (remote) time type Full time posted on Posted Yesterday job requisition id R7219 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep … support of community service projects to social events that foster fun and relationship building across our global community. The Role Aspen Technology has an immediate need for a Professional Services Project Director in the Professional Services Project Management Office organization. Successful candidate will be responsible for the delivery of cutting-edge technology projects to market leading … identification documents including passport and driver's license and information in relation to your immigration status and right to work with us; information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement More ❯
Reporting to: Managing Director Benefits: Private Health Care, Pension, flexible working, commission on new business and renewals Salary: £50k+ DOE Core Hours: 9:30 am- 6.00pm, with an hour for lunch and a 4pm finish on Fridays. In Office Days: Monday, Tuesday, Wednesday, Thursday Tug Happy Hour: Thursday 6-7pm Breakfast & lunch provided Monday, Tuesday, Wednesday Location … Shoreditch Tug requires an experienced Account Director to manage client relationships and drive forward channel strategy and results. Tug is a multi-award-winning digital media agency based in Shoreditch, with offices also in Toronto, Sydney, Berlin and Singapore. We work with a number of well-known Brands such as Merlin Entertainments, Canal & River Trust, Zipcar and many … paced environment, and your enthusiasm and drive are what make you a key worker in the agency and a leader of your client team. Reporting to the Managing Director, you are the key between the agency teams and your clients. It is your responsibility to ensure all deliverables that leave the agency are of high quality, fit for More ❯
Miryco are working with a trailblazing FinTech company who are making significant inroads in the SaaS into financial services industry. They are now looking for Director of Sales to continue this drive forward in the UK market. The opportunity offers huge reward in regards to a salary and commission with an unlimited cap. For the right person More ❯