1st Line Helpdesk Engineer
Chippenham, Wiltshire, England, United Kingdom
CMD Recruitment
First point of contact for all support requests (phone, email, ticketing system) Remote troubleshooting and resolution across: Windows 10/11 desktops & laptops Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint) Printers, basic networking, and telephony systems Active Directory tasks (password resets, user creation) Ticket logging, prioritisation, and escalation to 2nd Line/specialists Clear client communication and accurate documentation More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted: