2 of 2 SharePoint Jobs in Esher

Public Sector ICT Service Desk Analyst – Contract

Location
Esher, England, United Kingdom
Civic Recruitment Limited is seeking an ICT Service Desk professional to provide high-quality support for Windows 11, Microsoft 365, Teams, and SharePoint across 400+ end users in a local authority environment. You will install and maintain laptops, mobile devices, and peripherals, manage user access, and assist with ...

ICT Service Desk Analyst

Location
Esher, England, United Kingdom
maintain reliable ICT services across the organisation. Key Responsibilities Provide 1st and 2nd line technical support for Windows 11 devices, Microsoft 365 applications, Teams, SharePoint, mobile devices, and associated hardware. Monitor, manage, and resolve incidents and service requests through the ICT Service Desk, ensuring compliance with service level agreements … customer experience and ways of working. Requirements Experience working within an ICT support or Service Desk environment. Experience supporting Windows 11, Microsoft 365, Teams, SharePoint, laptops, mobile devices, and telephony solutions. Experience with mobile device management, including Microsoft Endpoint Manager. Strong customer service, communication, and interpersonal skills. Ability ...