IT Support Engineer
Fleet, Hampshire, South East, United Kingdom
Labyrinth Technologies
service desk tickets within agreed SLAs Escalate complex issues to the 3rd Line support team Support user and group admin in Microsoft 365 and Entra ID Maintain and administer SharePoint environments Support Windows (and some Mac) systems Carry out routine IT maintenance and user onboarding Set up and configure new user accounts and hardware Update and maintain accurate client … role (MSP experience desirable) Knowledge of helpdesk/ticketing systems and best practices Strong experience with Microsoft Windows environments Experience supporting Microsoft 365 users and groups Basic understanding of SharePoint permissions Excellent verbal and written communication skills Confident supporting executive-level users Strong organisation and multitasking abilities A full UK driving licence GCSE Maths and English (or equivalent) Microsoft More ❯
Employment Type: Permanent
Salary: £28,000
Posted: