customer meetings when required Requirements: 1–3 years’ experience in a 2nd Line role Strong knowledge of: Windows OS (client/server), Active Directory, Group Policy Office 365, Teams, SharePoint, Microsoft Exchange Networking protocols (DNS, DHCP, TCP/IP), Meraki LAN/WLAN Excellent communication skills and customer focus Proactive and adaptable with a problem-solving mindset Microsoft or More ❯
colleagues Assist with operational management of IT Infrastructure Work with the company's departments to drive adoption of M365 and help them migrate their data to One Drive and SharePoint as appropriate Work with 3rd parties and colleagues across IS/IT to deliver complex projects including migration of on-premise systems to AWS and Private Cloud infrastructure Assist … with their adoption of IS/IT systems and processes and work with the Knowledge team to disseminate the information to end users Become a subject matter expert for SharePoint and One Drive Monitor incident and request queues and look for trends and problems. CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills More ❯