customer service, effective communication skills, and the ability to work independently while managing multiple tasks to resolution. Knowledge of ITIL processes, virtualization concepts, and support for collaboration tools (Teams, SharePoint, Office apps, iOS devices). Problem-solving mindset with the ability to analyse root causes, adaptability to learn new technologies quickly, and readiness to work onsite with SC Clearance. More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Queen Square Recruitment Limited
experience in a Microsoft Managed Desktop environment. Strong knowledge of Windows 10 troubleshooting, Intune, and antivirus tools (Defender/McAfee). Experience with Azure account management, Teams admin, and SharePoint L1 support. Knowledge of cloud printing, Starlink satellite devices, and mobile device setup (iPhone/iPad). ITIL certification or strong process knowledge. Excellent communication, problem-solving, and customer More ❯
line support to internal users via telephone, self-service portal, emails, and in-person walk-ups. Support users with Microsoft Office 2016/365, Windows 10/11, Outlook, SharePoint, and other Microsoft tools. Experience with Intune or SCCM Experence with Active Directory Loging and managing tickets in the businesses ITSM Working with escalation points in line with agreed More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
34K + a range of UK Employee Benefits including excellent Pensions scheme Key skills: Active Directory, Exchange, Windows 10/11, Intune, MS Office 2016 and 365, Outlook, SharePoint, ITIL Our client is a high-profile organisation with a successful Service Desk team delivering first class frontline support service to their Users. This is a hands-on role providing … in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, Microsoft Office 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in line with agreed processes and service levels. Visit … procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft 365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Excellent communication skills and a strong customer service approach. More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
EDF Energy
career that's unique to you. Because success is personal. Key Responsibilities Agile Team Leadership Lead and mentor a cross-functional Agile team delivering business-critical M365 solutions (e.g., SharePoint Online, Teams, Power Platform). Facilitate Agile ceremonies, promote DevOps practices, and drive continuous delivery and improvement. Foster a culture of accountability, performance, and collaborative problem-solving. Technical Strategy … with a strong background in leading or managing Agile development teams. You'll have a deep understanding of utility business processes and operational constraints and proven expertise working with SharePoint Online, Teams, Power Platform, and Azure Active Directory. Familiarity with ITIL, DevOps practices, and Agile frameworks such as Scrum and SAFe will be highly valued. Additionally, experience integrating MicrosoftMore ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
Morson Talent
scalable, high-performing, and aligned with best practices. You'll work closely with business teams to design and deliver technical solutions that meet business needs, leveraging the Power Platform, SharePoint, and Azure ecosystems. Key Responsibilities: Develop and Implement: Design and build Canvas Apps and Model-Driven Apps using responsive and component-based design principles. Collaborate: Work with business teams … to gather and understand requirements, translating them into effective technical solutions. Automate and Integrate: Utilize Power Automate to create efficient workflows and integrations across applications and data sources. SharePoint Expertise: Design and develop new SharePoint sites, pages, custom forms, and applications, incorporating automation and workflows. Maintain Standards: Ensure solutions align with best practices for performance, scalability, and extensibility. … Agile Working: Contribute within an Agile framework, participating in sprint planning, work tracking, and technical discussions. Continuous Learning: Stay updated on the latest features and advancements in Power Platform, SharePoint, and Azure. Quality Assurance: Engage in technical design discussions, perform code reviews, and uphold coding standards. Qualifications and Skills: Strong hands-on experience with Power Apps development (Canvas and More ❯
Desktop Supoport Engineer- SC Cleared - 6 months - Onsite (Gloucester) - Inside IR35 We are seeking an experienced Desktop Support Engineer with active SC clearance to join a leading energy provider on a 6-month onsite contract. You will be the first More ❯