2nd Line Support Engineer
- Hiring Organisation
- Nigel Wright Group
- Location
- Sunderland, Tyne and Wear, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Entra ID (Azure AD), Intune and networking environments. Support device deployment and configuration using Intune and Autopilot. Administer Microsoft 365 services including Exchange Online, SharePoint and Teams. Support Teams telephony solutions. Perform authorised system and data changes in accordance with change procedures. Provide occasional on-site support across multiple … managing incidents against service levels and business priorities. Excellent troubleshooting and problem-solving abilities. Strong technical documentation skills. Technical Skills Microsoft 365 (Exchange Online, SharePoint, Teams) Entra ID (Azure AD) and Active Directory Intune/Endpoint Manager Windows Server and Windows 10/11 Microsoft Security technologies (Defender, Conditional ...