2 of 2 Single Customer View Jobs in the East of England

CRM Implementation & Customer Data Lead £45,000-£60,000 12 month fixed-term contract Ipswich (Hybrid - 3 days on-site) REED Technology are partnered with an organisation that are embarking on a major transformation to centralise customer data and power its future membership strategy. As part of this exciting programme, they're looking for a CRM Implementation & Customer Data Lead to oversee the rollout of a new customer data platform - and embed the foundations for long-term, insight-driven engagement. This is a hybrid role that blends CRM system delivery, marketing technology expertise, and data strategy. You'll lead the implementation, working across internal teams and external partners to ensure data, platforms and people are aligned … while staying agnostic about specific CRM tools or providers, focusing instead on building the right solution for the organisation's needs. Key Responsibilities * Lead the implementation of a new customer data platform (CDP), ensuring integration with marketing, digital and analytics systems * Act as the primary link between internal stakeholders and external CRM/MarTech partners * Manage the mapping and More ❯

hands-on. This is a greenfield role where you’ll have full scope to integrate disparate datasets, ensure data quality, and deliver insights that directly influence marketing, sales, and customer strategy. You’ll also get to grow a small team once the function is established. The Role Integrate & organise data sources from marketing, sales, CRM, and digital channels into … a unified, trusted dataset. Establish data quality processes to maintain accuracy and consistency. Build a single customer view, delivering segmentation and profiling to power targeted marketing campaigns. Partner closely with marketing and sales to uncover actionable insights and track campaign performance. Design and automate dashboards and reports for stakeholders across the business. Shape the data strategy , tools … in data integration, modelling, and data quality management . Advanced SQL plus experience with a BI tool (Power BI, Tableau, Looker, etc.). Strong background in marketing analytics and customer insight . Comfortable in a hands-on role, with the vision to scale capability and hire. Able to translate complex analysis into clear commercial impact. Why This Role? Greenfield More ❯