Head of Network Operations Analytics and Automation
Chester, Cheshire, United Kingdom
Bank of America
operational agility. Responsibilities: Develop, maintain and execute a comprehensive analytics and automation roadmap aligned with business objectives. Drive automation-first strategies that reduce manual effort, improve efficiency, and enhance reliability across network operations. Lead a high-performing global team of analysts and software engineers, fostering a culture of innovation, collaboration, and continuous improvement. Ensure network automation complies with relevant … regulatory requirements, security requirements and industry standards. Establish Key Performance Indicators and Service-Level Objectives to measure operational effectiveness. Build relationships with CTO, Application Production Support & Engineering, CIO organizations and other stakeholders. Communicate effectively with technical and non-technical audiences. Actively engage with consumers to understand their needs. Develop feedback mechanisms to ensure adoption, satisfaction and drive continuous improvement. … priorities accordingly. Provide strategic guidance and mentorship to team members. Provide input on reference architecture across Global Technology. What we are looking for: Computer Science degree or other software engineering discipline or equivalent. knowledge and understanding of network protocols and technologies, automation technologies and AI/ML-driven observability platforms and analytics tools, including Terraform, Itential, NetDevOps, Splunk, Python More ❯
Employment Type: Permanent
Salary: GBP Annual
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