IT Operations Manager
- Hiring Organisation
- NES Fircroft Engineering Services
- Location
- Knutsford, Cheshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
Change, & Continual Improvement. Experience managing Customer Service/L1 support teams in a production environment. Working knowledge of Site Reliability Engineering (SRE) principles & operational risk management. Strong technical foundation across Azure, Windows Server, Linux (RedHat), Active Directory, networking, & Scripting (PowerShell, Bash, or Python). Experience delivering platform … critical platform, while also managing the Customer Service (Level 1) function. Role combines ITIL-based service management discipline, Site Reliability Engineering (SRE) principles, & people leadership to ensure high service availability, effective incident response, & continuous improvement across both customer-facing support & Back End service operations. You will have ...