1 of 1 Site Reliability Engineering Jobs in Leamington Spa

in our mission, supported by our multicultural, customer-centric global team, with opportunities for professional development. National Grid is hiring a Senior IT Service Manager as part of our Engineering Function. This position can be located in Warwick or London - We offer hybrid/flexible working opportunities. Job Purpose As a Senior IT Service Manager, you will be responsible … operational metrics and reporting. What you'll do Drive process improvement and automation initiatives to simplify, standardize, and automate critical processes, reducing manual effort and errors. Collaborate with internal engineering teams, business partners, and technical leaders to coordinate planning and execution of projects. Review designs for large-scale projects to ensure effectiveness and efficiency. Establish and maintain incident management … agreements and contractual obligations. Foster cross-group collaboration to share knowledge and advocate for automation and infrastructure best practices. Provide technical guidance to resolve major incidents and equip service engineering teams with the necessary skills, tools, and resources. Lead service engineering teams in data analysis and pattern identification to drive insights and improvements. Define monitoring and analyzing platform More ❯