product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service Management processes, CMDB, Service Introduction, Lean SixSigma, Business Continuity, and Disaster Recovery processes. Empower our associates with the right tools, frameworks, methodologies, metrics, and governance so they can take … effectiveness. What are we looking for? Master's degree in engineering, management, or related field preferred, or equivalent experience. Extensive experience in ITSM, Lean SixSigma, CMDB, Disaster Recovery, and Service Introduction to Operations. Proven track record in understanding and shaping strategic Service Management analytics solutions within a … business needs. Evaluate and enhance CMDB performance and maturity. Design and implement continuous improvement processes to deliver business value (cost, quality, time) using Lean SixSigma methodologies, tools, and frameworks, while coaching associates in Green, White, and Black Belt methodologies. Design and implement Business Continuity Planning (BCP) and More ❯
product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean SixSigma, Business continuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology, metrics and … and improve the CMDB performance and maturity Design and implement the continuous improvement process to deliver business value (cost, quality, time) by leveraging Lean SixSigma methodology, tools, frameworks, while providing coaching and leadership to train associates in (Green, White and Black belt) Design and implement BCP and More ❯
product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean SixSigma, Business continuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology, metrics and … and improve the CMDB performance and maturity. Design and implement the continuous improvement process to deliver business value (cost, quality time) by leveraging Lean sixsigma methodology, tools, frameworks, while providing coaching and leadership to train associates in (Green, White and Black belt). Design and implement BCP More ❯
Theale, Berkshire, United Kingdom Hybrid / WFH Options
Sondrel Ltd
in a related subject with 10+ years practical experience. Project management qualification - PMP/PRINCE II certification is a plus. SAFe, Disciplined Agile Framework, Six-sigma, Scrum What you will bring Proven capability as a problem solver with an ability to work individually or as part of a More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Pertemps
and benefits for security-related projects. Awareness of industry trends and the ability to anticipate their impact. Knowledge of ISO20000, ISO27000, ISO9001, ITIL, and Six Sigma. Desirable Technical Skills & Qualifications M365 Admin Centre, Microsoft Teams, and SharePoint Administration. Knowledge of tools and automation to drive efficiency and service quality. More ❯
digital service propositions and recurring revenue models, Strong knowledge of Voice of Customer (VoC) practices, customer journey analytics, and continuous improvement methodologies (e.g., Lean, SixSigma, Service Excellence frameworks), Commercial acumen with an ability to connect CX outcomes to commercial performance (e.g., retention, lifetime value, upsell opportunities), Experience More ❯