2 of 2 Skype for Business Jobs in the Midlands

third parties. What you'll be doing: As an Infrastructure Support Engineer, you will promote the availability, performance, security, effective provisioning, installation/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate, as needed, in incident resolution and problem management, including identification, diagnosis and root cause analysis ensuring rapid resolution and … regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business expectation Perform regular compliance activity, implementing, and responding to established security alerts, to identify and rectify possible security breaches or performance issues quickly and proactively working closely with the … Security team Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved Follow appropriate controls over configuration, change, maintaining the appropriate level More ❯

third parties. What you'll be doing: As an Infrastructure Support Engineer, you will promote the availability, performance, security, effective provisioning, installation/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate, as needed, in incident resolution and problem management, including identification, diagnosis and root cause analysis ensuring rapid resolution and … regular system monitoring and alerting to verify the integrity and availability of appropriate resources and their associated processes to allow services to perform effectively and in line with business expectation Perform regular compliance activity, implementing, and responding to established security alerts, to identify and rectify possible security breaches or performance issues quickly and proactively working closely with the … Security team Actively and openly communicate risks, operational problems and tickets ascertaining business impact and escalating where appropriate Respond to requests for support in a timely fashion, ensure it meets the agreed service levels. Ensuring that customer Service is of a high standard and continually improved Follow appropriate controls over configuration, change, maintaining the appropriate level More ❯