number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and … to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set … Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The more »
number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and … to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set … Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Searchability (UK) Ltd
PC, Mac, Collaboration tooling, Stakeholder management IT Support Specialist Overview: As an IT Support Specialist, you will be tending to the technology requirements for company directors and associated individuals You will be diagnosing and finding solutions for all hardware and software issues You will be providing … adhering to published processes and procedures whilst investigating changes You will be maintaining asset inventory ensure accuracy at all times You will need for the IT Support Specialist Position: Demonstrable experience supporting a VIP or executive user base. Strong stakeholder management and communication skills. Experience with hardware and … iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as SkypeforBusiness, Microsoft Teams, Zoom, video conferencing and remote access technologies IT Support Specialist Benefits: Excellent company bonus structure more »
