an expert in unified communications looking to take the next step in your career? This is a fantastic opportunity to join a world-leading financial services organisation, renowned for its cutting-edge technology, global reach, and commitment to innovation. You'll be part of a collaborative team working on major transformation projects, including the migration from SkypeforBusiness to Microsoft Teams, in a dynamic, high-performance environment. The Role As a Collaboration Operations Support Analyst, you will be responsible for the day-to-day operations, support, and optimisation of a complex Unified Communications environment. This includes managing high-priority incidents, deploying infrastructure changes, and ensuring the smooth … ll play a key role in a major transition project while maintaining stability and compliance across critical platforms. Key Responsibilities : Manage, maintain, and support Unified Communications platforms, including SkypeforBusiness (on-premises), Microsoft Teams, Mattermost (Linux-based), and Symphony. Troubleshoot and resolve critical escalations, acting as a 3rd line subject matter expert. More ❯
and 2 days remote working (12 minutes walk from Blackwater train station) Contract Length: 12 months INSIDE IR35 via umbrella Are you passionate about collaboration technologies and looking for a new challenge? Our client is seeking a skilled Collaboration Operations Support Analyst to join their dynamic team. This role offers the opportunity to work in a hybrid environment … balancing remote work with in-office collaboration. Key Responsibilities: Execute processes in support of the IT infrastructure and resources required to deliver and support IT services. Prepare for new or changed services, managing the change process and maintaining regulatory standards. Manage and support infrastructure applications and related data repositories on a daily basis. Monitor, measure, and report on … solution planning, testing, validation, and complex troubleshooting. Provide on-call support responsibilities (coverage nights & weekends). Required Skills/Experience: 2 to 4+ years' experience with MicrosoftLync/Skype/Teams (IM, Online-Meeting, Persistent Chat Rooms, Mobile IM, B2B Federation). 3+ years' experience with Mattermost and Symphony. 2+ years' experience with MicrosoftMore ❯
the ManpowerGroup , Experis is a global consultancy with over 1,000 consultants deployed across 20+ clients worldwide. We're passionate about career development, training, and creating meaningful opportunities for our people. About the Role You'll be part of a collaborative global team providing incident management and communications support for internal and external users of Microsoft … Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service indicators What We're Looking For Strong written and verbal communication skills Experience in technical or creative English writing Background in 24x7 production environments or large-scale NOCs Excellent problem-solving, analytical, and organisational skills … specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
the ManpowerGroup , Experis is a global consultancy with over 1,000 consultants deployed across 20+ clients worldwide. We're passionate about career development, training, and creating meaningful opportunities for our people. About the Role You'll be part of a collaborative global team providing incident management and communications support for internal and external users of Microsoft … Coordinate with remote support teams and internal IT groups Execute disaster recovery procedures when required Provide detailed analysis and reporting on key service indicators What We're Looking For Strong written and verbal communication skills Experience in technical or creative English writing Background in 24x7 production environments or large-scale NOCs Excellent problem-solving, analytical, and organisational skills … specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas. More ❯
