a Smarter, Greener Future Join a nationwide mission to transform the way energy is delivered and consumed. This role plays a vital part in supporting the UK's smartmetering programme, helping connect homes and businesses to a secure network for digital smart meters. Smarter, connected homes are key to improving energy efficiency and accelerating Britain … in acting promptly and decisively when addressing issues or challenges. Skills and Personal attributes we would like to have: SmartMetering/Energy Industry Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems … for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smartmeter functionality, connectivity challenges, firmware updates, and common faults. Incident & Escalation Management – Skilled in logging, prioritising, and escalating issues appropriately to ensure timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset – Committed to More ❯
Bolton, Greater Manchester, UK Hybrid/Remote Options
EXL
a Smarter, Greener Future Join a nationwide mission to transform the way energy is delivered and consumed. This role plays a vital part in supporting the UK's smartmetering programme, helping connect homes and businesses to a secure network for digital smart meters. Smarter, connected homes are key to improving energy efficiency and accelerating Britain … in acting promptly and decisively when addressing issues or challenges. Skills and Personal attributes we would like to have: SmartMetering/Energy Industry Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems … for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smartmeter functionality, connectivity challenges, firmware updates, and common faults. Incident & Escalation Management – Skilled in logging, prioritising, and escalating issues appropriately to ensure timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset – Committed to More ❯
a Smarter, Greener Future Join a nationwide mission to transform the way energy is delivered and consumed. This role plays a vital part in supporting the UK's smartmetering programme, helping connect homes and businesses to a secure network for digital smart meters. Smarter, connected homes are key to improving energy efficiency and accelerating Britain … in acting promptly and decisively when addressing issues or challenges. Skills and Personal attributes we would like to have: SmartMetering/Energy Industry Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems … for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smartmeter functionality, connectivity challenges, firmware updates, and common faults. Incident & Escalation Management – Skilled in logging, prioritising, and escalating issues appropriately to ensure timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset – Committed to More ❯
Architect ready to own the complex integration strategy for one of the UK's most critical national infrastructure programmes? Our client—a game-changing technology operator in the smart energy/metering space. This is not just a job; you'll be enabling the next wave of smart, green solutions across the nation. The Challenge: Business … working model with only 8 days a month required onsite. Impact: This is a truly business-critical programme that will allow the client to continue operating the foundational smartmetering network for the future. Pioneering Work: Be part of a company that is innovating and expanding its scope far beyond its original remit in a rapidly evolving sector. More ❯
Bolton, Greater Manchester, UK Hybrid/Remote Options
Ntrinsic Consulting
Architect ready to own the complex integration strategy for one of the UK's most critical national infrastructure programmes? Our client—a game-changing technology operator in the smart energy/metering space. This is not just a job; you'll be enabling the next wave of smart, green solutions across the nation. The Challenge: Business … working model with only 8 days a month required onsite. Impact: This is a truly business-critical programme that will allow the client to continue operating the foundational smartmetering network for the future. Pioneering Work: Be part of a company that is innovating and expanding its scope far beyond its original remit in a rapidly evolving sector. More ❯
Architect ready to own the complex integration strategy for one of the UK's most critical national infrastructure programmes? Our client—a game-changing technology operator in the smart energy/metering space. This is not just a job; you'll be enabling the next wave of smart, green solutions across the nation. The Challenge: Business … working model with only 8 days a month required onsite. Impact: This is a truly business-critical programme that will allow the client to continue operating the foundational smartmetering network for the future. Pioneering Work: Be part of a company that is innovating and expanding its scope far beyond its original remit in a rapidly evolving sector. More ❯
