3 of 3 Smart Meter Jobs in the North West

and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. The ideal candidate will have strong organisational skills, a deep understanding of Smart Metering Networks , and the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices … data, identify patterns, and troubleshoot issues, escalating where necessary. Skills and Personal attributes we would like to have: Smart Metering/Energy Industry Experience – Prior experience handling meter faults, connectivity issues, or technical support within the energy sector. Ticketing, Telephony & Email-Based Support – Familiarity with ServiceNow, Remedy, Zendesk, or industry-specific CRM/ticketing systems for efficient … issue resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity issues, firmware updates, and common faults. Incident & Escalation Management – Ability to log, prioritise, and escalate issues appropriately while ensuring timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or similar compliance-driven sectors, ensuring high service standards. Customer-Centric Approach – A commitment to delivering More ❯

care homes to larger care home groups, as well as specialised sectors such as education, hospitality, manufacturing, and retail. We help large, medium and small businesses by offering smart meters installations and reducing their overall business energy costs With our competitive pricing and bespoke business energy rates, we ensure you get the best business energy deals across the More ❯

responsibility. Whether its doing purposeful work, helping us grow or building the career you want well give you the support to do it all. Our secure network for smart meters is transforming Britains energy system and helping the countrys fight against climate change: we want you to be part of our journey. The role: The Information Security Assurance More ❯