Manchester, England, United Kingdom Hybrid / WFH Options
ExlService Holdings, Inc
and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. The ideal candidate will have strong organisational skills, a deep understanding of SmartMetering Networks , and the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices … data, identify patterns, and troubleshoot issues, escalating where necessary. Skills and Personal attributes we would like to have: SmartMetering/Energy Industry Experience – Prior experience handling meter faults, connectivity issues, or technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with ServiceNow, Remedy, Zendesk, or industry-specific CRM/ticketing systems for efficient issue … resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smartmeter functionality, connectivity issues, firmware updates, and common faults. Incident & Escalation Management – Ability to log, prioritise, and escalate issues appropriately while ensuring timely resolution. Regulated Industry Experience – Background in utilities, telecommunications, or similar compliance-driven sectors, ensuring high service standards. Customer-Centric Approach – A commitment to delivering exceptional More ❯
Salary: Competitive Location: Manchester Benefits: Competitive Salary plus benefits ROLE Smart DCC is actively seeking highly skilled, determined and motivated Shift Lead Technical Operations Analysts to join this critical Operations team. The successful candidates will provide continuous monitoring of the DCC total system. Following a suitable induction and training period, you’ll be accountable to manage, lead and … develop a team of Technical Operations Centre Analysts to deliver an optimal service. In this role, you will work closely with other Smart DCC Operations functions, our Service Providers and Customers to ensure that Smart DCC’s systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst for proactive … working in a team-oriented, collaborative environment. Working knowledge of REMEDY/SNOW trouble ticketing system. Ability to onboard a thorough understanding of end-to-end SmartMeter infrastructure, messaging syntax and Operational Performance Regime (SLAs and KPIs). If there are any questions you’d like to ask before applying, please contact Steph Owen or complete More ❯
space or suit someone that is in the Product space now. This role will have an impact on the Operational Technology ( OT ), so if you have OT, IOT, Smart Meters, IIOT etc then this would be good in this role. As the Product Manager (project manager) for the Assets, Risk & Assurance you will own the technical product area More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey. Company benefits: The DCC More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
understanding of testing standards and processes, especially in relation to service providers. Excellent analytical, problem-solving, and communication skills, with experience presenting to senior stakeholders. Experience in the SmartMetering industry, specifically with SMETS1. About DCC At DCC, we aim to make Britain more connected to lead smarter, greener lives. We value our people and foster a culture … of accountability, initiative, and responsibility. Our secure network for smart meters is transforming Britain’s energy system and supporting the fight against climate change. Join us and be part of this journey. Benefits We offer a range of benefits tailored to your lifestyle, ensuring you feel healthy, happy, and rewarded in your role. Application Process If you have More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
Systems Engineering Manager with Smart DCC London or Manchester Competitive Salary plus benefits Role An … opportunity to join our fantastic Engineering team here in DCC and make a real difference by bringing your Systems Engineering experience to deliver the next generation SmartMeter and IoT Ecosystem. Reporting directly to the Head of Engineering In Life Change, you will be accountable for developing and maintaining the key system engineering policies, principles, framework and … it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey. Company benefits The DCC More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
to NEP CHN Total Systems architecture. Representing DCC position and upholding the DCC’s principles in industry forums. What are we looking for? In-depth understanding of UK SmartMetering Implementation Program (SMIP). Strong architecture background with the ability to create conceptual architecture before delving into detailed logical and physical architectures. Experience of architectural frameworks such as … it’s doing purposeful work, helping us grow, or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey. Company benefits: The DCC More ❯
Macclesfield, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
sustainability projects through establishing and leading teams in accordance with a recognised project management framework to ensure projects are delivered on time and on budget (e.g. rolling out smartmetering across the enterprise to support delivery of our natural resource targets) To own and continuously improve a range of business processes through a business process management approach Act More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
week office based and 3 days a week remote) Competitive Salary, car allowance, performance related bonus plus benefits Fantastic opportunity to secure a permanent DevOps Engineer role in Smart DCC. The DevOps Engineer role is for our Enterprise IT Cloud based services and infrastructure, working as part of a team of Cloud Architects and DevOps engineers. The DevOps … may be required on occasion. What will you be doing? To be a subject matter expert Cloud DevOps engineer within the Enterprise IT Cloud Team. To work with Smart DCC’s partners and internal customers to provide design assurance, guidance, and infrastructure-as-code translations of solution designs including liaising and managing customer expectations and setting realistic timeframes. … Delivering automation, patching, scripts, alerting, configuration, and technical management within Smart DCC’s Cloud environments. Manage and maintain CI/CD SDLC pipelines, repositories, and tooling. Development of re-usable IaC modules and scripts. Ensuring the reliability, security, performance, cost-efficiency, and operational excellence of Cloud platforms and infrastructure. Producing clear and concise documentation, processes, procedures, and training More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
of analysts on Day/Night shift rotations. Compensation: Competitive Salary plus performance related bonus and shift allowance. This role will lead our approach to Security Response at Smart DCC, assisting with the toolsets, processes and capabilities required to effectively deliver a world class security operations Centre. Responsibilities will include leading security investigations that are initiated by managed … it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey. Company benefits: The DCC More ❯
in the areas of Cloud technology, design methodology, and solution architecture, especially within AWS and overseeing and mentoring technical and design work within the team. • To work with Smart DCC's partners and internal customers to provide requirements analysis, design assurance, guidance, solution design proposals, and infrastructure-as-code translations of business requirements and designs. • Keeping up to … it's doing purposeful work, helping us grow or building the career you want - we'll give you the support to do it all. Our secure network for smart meters is transforming Britain's energy system and helping the country's fight against climate change: we want you to be part of our journey. Company benefits: The DCC More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
it’s doing purposeful work, helping us grow, or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey. Company Benefits: The DCC More ❯
Assistance Plan: Because your mental health matters. Professional Growth Opportunities: Join a rapidly expanding market leader where your career can thrive. Other Benefits Daily bonus- Earn from £16.50 per meter (from 7th meter) Quarterly Bonus- Up to £250 Available Overtime and On Call 3-phase sign on bonus of £5,000 (T&Cs apply) Higher skill recognition payment … months experience and completed a 3-phase installation in the last 3 months A previous MOCOPA At least 6 months experience working as a dual fuel smartmeter installer Full manual driving licence with no more than 6 points Able to pass a DBS check. We are part of the Calisen Group. We own and manage essential … charging infrastructure, and the electrification of heat, we’re creating a more sustainable future, bringing smarter energy to all. We have a range of roles from smartmeter readers and EV charge point installers to office support. Your Calisen Career is calling! Apply today! Calisen is proud to be a Real Living Wage employer. We believe in More ❯
Assistance Plan: Because your mental health matters. Professional Growth Opportunities: Join a rapidly expanding market leader where your career can thrive. Other Benefits Daily bonus- Earn from £16.50 per meter (from 7th meter) Quarterly Bonus- Up to £250 Available Overtime and On Call 3-phase sign on bonus of £5,000 (T&Cs apply) Higher skill recognition payment … months experience and completed a 3-phase installation in the last 3 months A previous MOCOPA At least 6 months experience working as a dual fuel smartmeter installer Full manual driving licence with no more than 6 points Able to pass a DBS check. We are part of the Calisen Group. We own and manage essential … charging infrastructure, and the electrification of heat, we’re creating a more sustainable future, bringing smarter energy to all. We have a range of roles from smartmeter readers and EV charge point installers to office support. Your Calisen Career is calling! Apply today! Calisen is proud to be a Real Living Wage employer. We believe in More ❯
days per week onsite, and the remainder remote. Ready to make a move? Get in touch and apply today! Responsibilities: Conduct meticulous testing of smartmeter firmware, focusing on end-to-end business processes to validate functionality and performance. Execute predefined test plans, systematically identify and log defects, and ensure all outputs are accurately recorded. Produce clear … processes on existing test accounts to ensure clean test environments. Provide hands-on support in the onsite lab for remote testers, including the physical installation of test equipment, manual meter configuration, reading outputs, and relaying results. Maintain all testing equipment and environments to a high standard, ensuring consistency, cleanliness, and organisation within the test lab Skills/Must have … minimal supervision. Tenacious, resilient, and resourceful in identifying and resolving issues; able to manage risks and develop contingency plans proactively. Desirable skills/experience: The UK energy and smartmetering industry, including familiarity with SMETS2 standards and DCC Service Requests. Using platforms such as Salesforce, the DCC Self-Service Interface, and Waypoint to support testing and analysis activities. More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart Data Communications Company
Together we're building a greener tomorrow Connecting every home and business to a single, secure smartmeter network is a huge undertaking. So you can imagine the scale – and variety – and opportunities for the people who'll help us do it. The role London or Manchester based – hybrid working model (2 days office based, 3 days … Excellent analytical skills, problem identification and resolution. · Strong verbal and written communications skills as presentations to senior stakeholders are an integral part of this role. · Experience in the SmartMetering industry is required, specifically strong experience with SMETS1 About the DCC: At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener … it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey. Company benefits: The DCC More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
Ruddington – hybrid working model (2 days a week onsite and 3 days remote) The Cyber Security Engineer role will be key to our approach to Security engineering at Smart DCC. The Cyber Security Engineer role will involve managing the toolsets, processes and capabilities required to effectively deliver a world-class security operations Centre. Responsibilities for the Cyber Security … it’s doing purposeful work, helping us grow, or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey. Company benefits: The DCC More ❯
is onsite 5 days a work and performs a vital role providing administrative and team support to EIT, as well as first-line-level technical support to the Smart DCC business and IT systems users, working in collaboration with Capita Workspace Agility Teams. The role also supports the delivery of projects and BAU tasks across the wider Enterprise … it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey. Company benefits: The DCC More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Smart DCC
believe in making Britain more connected, so we can all lead smarter, greener lives. We’ve built the secure infrastructure that’s supporting the mass roll-out of smart meters across the country. Our universal, secure network will be in 30 million homes and small businesses, making it the largest network in Britain. So it’s a truly More ❯