understanding of a structured ITIL incident, problem and request environment. Prior experience working closely with client services and sales structures. Familiarity with Service Now (SNOW) support workflows. Familiarity with Salesforce CRM system. Qualifications Degree level education or alternative third level technical qualification. 10+ years of working experience following tertiary More ❯
Hook, Hampshire, United Kingdom Hybrid / WFH Options
TXP
management of IT Change and IT projects Proven track record of delivering high-quality IT projects on schedule, including significant experience with ServiceNow/SNOW Experience leading teams across multiple software platforms, including in-depth knowledge of ServiceNow Good Stakeholder management at all levels of management Good understanding and More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
TXP
management of IT Change and IT projects Proven track record of delivering high-quality IT projects on schedule, including significant experience with ServiceNow/SNOW Experience leading teams across multiple software platforms, including in-depth knowledge of ServiceNow Good Stakeholder management at all levels of management Good understanding and More ❯
initiatives such as dashboards and detailed reports, facilitating data-based decisions Analyzes and provides insights into efficient and impactful processes Demonstrate extensive knowledge of SNOW process flows as well as agent view, reporting and dashboards modules Demonstrate extensive understanding of Workday Business Process and security role structures Identify opportunities More ❯
an incident and followed through to completion ensuring minimum to zero downtime on Telepresence and HDVC services. Ensuring all VIP incidents are raised in SNOW and kept fully updated until closed whilst meeting tight SLA's. Supplying technical support to both Senior Executives and Executive Assistants within the local More ❯
and recommending improvements. Data Integrity and Systems Optimization: Oversee data collection, validation, and integrity across ITAM and ITLM systems and tools (e.g., ServiceNow, Flexera, SnowSoftware). Work with IT teams to integrate data from multiple sources and ensure a unified reporting environment. Optimize ITAM/ITLM tools to … Library) Foundation Certification. Data analytics certifications (e.g., Tableau, Power BI, SQL). Technical Skills: Proficiency in ITAM/ITLM tools (e.g., ServiceNow ITAM, Flexera, SnowSoftware). Advanced knowledge of reporting and visualization tools (e.g., Tableau, Power BI, Excel). Strong skills in SQL and database management for querying More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Comtecs
HRSD Develop automations and support system integrations Develop Flows using Flow Designer, Business Rules and UI Policies Manage user access with ACL and core SNOW functions Develop the system using JavaScript, XML, JSON where applicable Work with other teams to drive adoption throughout the business We are searching for … a ServiceNow Developer/ServiceNow Engineer/ServiceNow Consultant who has gained experience of developing various SNOW modules and can undertake some additional administration/platform management tasks: Experience gained in either consultancy or end-user/internal environments Hands-on Service Now development experience Ability to build flows More ❯
IT PMO Project Portfolio Management Banking London This is a new and exclusive opportunity for an IT PMO Project Portfolio Management analyst to join a thriving investment bank as they are growing their IT PMO Project Portfolio Management change team More ❯
IT PMO Project Portfolio Management Banking London This is a new and exclusive opportunity for an IT PMO Project Portfolio Management analyst to join a thriving investment bank as they are growing their IT PMO Project Portfolio Management change team More ❯