3 of 3 Snow Jobs in the UK

clearance IT background with experience in IT Asset Management/Software Asset Management environments Desired Experience: Hands-on experience with SAM tooling, ideally Snow or Flexera Understanding of EUC, infrastructure and cloud technology domains Ability to articulate complex licence positions in a clear, concise manner IAITAM ...

problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems, and requests Produce and contribute to service and incident reporting , including root cause analysis Collaborate with suppliers … Ensure adherence to operational processes, security standards, and service KPIs Essential Skills & Experience Strong experience with monitoring and incident management tools , including: Netcool ServiceNow (SNOW) SolarWinds Solid scripting and data skills, including: PowerShell SQL Oracle Enterprise Networking expertise , including: VLANs Firewalls Packet filtering rules IPSec VPNs Wide Area Networking ...

usage for key Engineering applications (Siemens, Dassault and Mathworks) Ensuring software license entitlement information is loaded accurately and clauses are fully understood Working with Snow Atlas and Snow for Engineering daily Responsible for operating and maintaining SAM policies, process and standards Attending and representing SAM at various governance ...