Strategy, Quality and Assurance Manager
St. Albans, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
St Albans City & District Council
annual salary + up to 19.7 percent employer pension contribution Hours: Permanent, Full-time 37 hours per week Job Ref: P2409 About the role This role will support the housing department deliver the corporate vision and strategic priorities of the council by providing a framework to ensure business improvement and customer focused services. These services must also align with … all statutory requirements including those within the Social Housing (Regulation) Act and Building Safety Act 2022. The role will help drive a positive performance culture with a tenant centred approach. The focus on improving service delivery within the housing department will lead to increased satisfaction among tenants and leaseholders. This is an exciting role and will champion … the tenants voice through the development of tenant influence and embedding of resident scrutiny of service delivery. About you You will hold a professional housing qualification or have relevant experience in the housing sector. A high level of professionalism, excellent communication and analytical skills are essential for this role. You must also be confident and have experience in More ❯
Employment Type: Permanent, Work From Home
Salary: £55,000
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