Connected Car Customer Experience Design Manager - 36194484
Gaydon, Warwickshire, United Kingdom
Emotiv Technical Recruitment
on journey mapping outcomes CX Metrics and KPIs Define and track key performance indicators (KPIs) suitable for luxury customers to measure customer satisfaction and loyalty Manage the monitoring of social media listening for customer sentiment Conduct regular reviews of customer-centric KPI data, identifying trends and areas for improvement, and sharing insights with relevant teams. Stakeholder Coordination Act More ❯
Employment Type: Contract
Rate: £37 - £40/hour
Posted: