2 of 2 Social Media Jobs in Bath

the first point of contact for our customers, handling queries, resolving complaints, and ensuring each interaction is a positive one. Key Responsibilities: Handle customer queries across email, live chat, social media, and telephony channels Take ownership of enquiries, from product information to complaints, ensuring first-time resolution wherever possible Improve customer satisfaction by following queries through to resolution More ❯

the first point of contact for our customers, handling queries, resolving complaints, and ensuring each interaction is a positive one. Key Responsibilities: Handle customer queries across email, live chat, social media, and telephony channels Take ownership of enquiries, from product information to complaints, ensuring first-time resolution wherever possible Improve customer satisfaction by following queries through to resolution More ❯