1 of 1 Social Media Jobs in Braunton

ongoing improvement of the customer journey through data-led insights, feedback loops, and collaboration with other departments. Manage and enhance customer communication via social media channels, ensuring alignment with brand tone and messaging in partnership with the Brand Team. Onboard new team members, delivering effective induction and training … resolve customer-impacting issues quickly and effectively. Ensure clear, professional, and consistent communication with customers across all touchpoints: phone, email, live chat, and social media. Represent the Customer Service team in wider business meetings and collaborate on projects to improve overall service and operational efficiency. Provide regular feedback ...