Belfast, County Antrim, Northern Ireland, United Kingdom
Red Dot Search UK Limited
Bilingual Customer Support (German & English) You'll provide first-class customer support for cutting-edge VR (Virtual Reality) products and technologies, helping users in both German and English through socialmedia, live chat, email, and phone. This is a fantastic opportunity to work in the exciting VR and gaming industry while developing your customer support career. You'll … online communities, and ensuring every interaction reflects the brand's commitment to innovation and excellence. WHAT YOU'LL BE DOING: Deliver exceptional white-glove customer support across multiple channels (socialmedia, live chat, email, phone) Engage with customers in both German and English, resolving technical issues, product queries, and account concerns Monitor socialmedia platforms and … and improve support processes WHAT WE'RE LOOKING FOR: Essential: Fluency in German and English (minimum B2 CEFR level in both languages) Experience in customer service, technical support, or socialmedia support roles Strong written communication skills with attention to detail Typing speed of 55 WPM with 95% accuracy Confidence dealing with technical queries and troubleshooting customer concerns More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Red Dot Search UK Limited
pm, Mon -Sun) Were looking for German & English-speaking Customer Support Specialists to join a team supporting innovative VR technologies and products. You'll be helping users worldwide through socialmedia, live chat, email, apps, and phone. What you'll be doing: Customer Support Specialist German & English Deliver a first-class white glove support experience across multiple channels. … Engage with customers in both German and English, resolving technical and non-technical issues. Monitor socialmedia and online forums, responding in a professional and brand-aligned tone. Spot trends, escalate issues, and help improve the user experience. Build a positive online community by encouraging user participation. What were looking for: Customer Support Specialist German & English Fluency in … German and English (minimum B2 CEFR level). Experience in customer service and/or socialmedia support. Strong written communication and attention to detail (typing 55 WPM with 95% accuracy). Confidence dealing with a mix of technical queries and customer concerns. Interest or experience in VR/gaming is desirable. This role offers the chance to More ❯
product marketing, and partnership marketing. Own the marketing budget and ensure efficient allocation of resources across channels. Demand Generation & Growth Drive qualified pipeline through multi-channel campaigns (e.g., paid media, SEO, email, events). Collaborate with Sales to align on lead quality, funnel metrics, and conversion strategies. Optimise marketing automation and lead nurturing programs. Brand & Positioning Define and evolve … the brand identity, messaging, and value proposition. Ensure consistent brand presence across all touchpoints, including website, socialmedia, and collateral. Lead PR, communications, and thought leadership initiatives. Product Marketing & Enablement Partner with Product to develop go-to-market plans for new features and launches. Create compelling content and sales enablement materials to support customer acquisition and retention. Conduct … Experience within Marketing in a Tech business Experience in the Sports Industry, either as a sports coach, volunteer, administrator or player Graphic design and publishing experience, particularly in the socialmedia and Blogging environment Experience operating a CRM. More ❯
Develop and execute a content marketing strategy that supports both brand awareness and demand generation goals. Own the editorial calendar across blogs, white papers, case studies, award submissions, PR, socialmedia, and email. Ensure all content aligns with pharosIQ’s positioning, value propositions, and growth narrative. Content Creation & Management Write, edit, and commission compelling content across formats (blogs … Optimize subject lines, copy, and CTAs through A/B testing and performance analysis. Brand & Thought Leadership Position pharosIQ executives as industry thought leaders via bylines, speaking opportunities, and social media. Build narratives around proprietary data and insights to differentiate pharosIQ in the marketplace. Performance Measurement & Optimization Track and report on content performance across channels (traffic, engagement, leads influenced More ❯
Develop and execute a content marketing strategy that supports both brand awareness and demand generation goals. Own the editorial calendar across blogs, white papers, case studies, award submissions, PR, socialmedia, and email. Ensure all content aligns with pharosIQ’s positioning, value propositions, and growth narrative. Content Creation & Management Write, edit, and commission compelling content across formats (blogs … Optimize subject lines, copy, and CTAs through A/B testing and performance analysis. Brand & Thought Leadership Position pharosIQ executives as industry thought leaders via bylines, speaking opportunities, and social media. Build narratives around proprietary data and insights to differentiate pharosIQ in the marketplace. Performance Measurement & Optimization Track and report on content performance across channels (traffic, engagement, leads influenced More ❯
Develop and execute a content marketing strategy that supports both brand awareness and demand generation goals. Own the editorial calendar across blogs, white papers, case studies, award submissions, PR, socialmedia, and email. Ensure all content aligns with pharosIQ’s positioning, value propositions, and growth narrative. Content Creation & Management Write, edit, and commission compelling content across formats (blogs … Optimize subject lines, copy, and CTAs through A/B testing and performance analysis. Brand & Thought Leadership Position pharosIQ executives as industry thought leaders via bylines, speaking opportunities, and social media. Build narratives around proprietary data and insights to differentiate pharosIQ in the marketplace. Performance Measurement & Optimization Track and report on content performance across channels (traffic, engagement, leads influenced More ❯
we tell our story to the market. What you’ll do Drive ideation, strategy, and execution of campaigns that build awareness and generate pipeline Own content creation across channels (social, email, ads, video, podcasts) — from concept through to publishing and measurement Leverage marketing automation to create personalized experiences at scale Collaborate closely with Product, Engineering, Sales, and the founding … journey, from awareness through to retention A creative storyteller with a data-driven mindset Strong writing and content creation skills (design/video experience is a bonus) Comfort with socialmedia, marketing automation, and analytics tools A self-starter who wants ownership and thrives in a fast-moving environment Someone who is excited by the idea of joining More ❯
Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted socialmedia sites may be reviewed. More ❯
pm, Mon -Sun) Were looking for German & English-speaking Customer Support Specialists to join a team supporting innovative VR technologies and products. You'll be helping users worldwide through socialmedia, live chat, email, apps, and phone. Wha... More ❯
enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is … improvements and optimizations. Adaptable and agile in their approach to handle change, ambiguity, and quickly adjust strategies based on market feedback. Desired Criteria: Prior experience working in ecommerce or social media. Prior experience working in multinational product development organizations. Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with More ❯