IT Service Manager
- Location
- Aberdeen City, Scotland, United Kingdom
large organisation. ITIL Foundation certification (v3 or v4). Strong analytical and service reporting capability. Experience managing incidents, escalations and service issues. Strong communication and stakeholder management skills. Experience with ServiceNow or equivalent ITSM tools. Experience working within Agile environments. Experience within regulated industries. At Sword, our core values … employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity ...