1 Social Skills Jobs in Bridgnorth

and internal teams to resolve inquiries promptly and efficiently. Responsibilities and Duties: - Provide technical support and assistance to customers via phone, email, and other communication channels. - Troubleshoot issues related to measurement equipment and software, escalating complex problems to the engineering team when necessary. - Offer guidance on product operation, troubleshooting techniques … Document customer inquiries, troubleshooting steps, and solutions for future reference. - Assist in the development of technical support documentation, including manuals and FAQs. Qualifications and Skills: - Degree-level qualification in engineering or relevant technical field preferred, or equivalent experience in a technical support role. - Strong technical aptitude and understanding of … and software is advantageous but no required. - Excellent problem-solving skills and ability to adapt to diverse customer inquiries. - Exceptional verbal and written communication skills, with a keen attention to detail. - Customer-focused mindset with a commitment to delivering high-quality support services. - Proficiency in Microsoft Office Suite more »