Service Desk Analyst/1st Line Support/Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communicationskills supporting both internal and external customers and infrastructure teams. As a Service Desk Analyst/1st Line Support/Helpdesk Analyst you will … faults via ticketing systems to SLA's escalating cases to the relevant support tam where necessary. You will have good problem solving and diagnostic skills, experience of … troubleshooting hardware issues, fixing/repairing laptops, desktops and printers with the ability to diagnose and resolve a variety of software issues, good verbal communication, customer service and organisation skills. Superb verbal communicationskills are essential for this role as are the relevant skills Working hours: Mon-Friday More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum great benefits and offices
Brighouse, West Yorkshire, Yorkshire, United Kingdom
Dawsongroup Plc
and clients on telematics systems. About You You are a proactive problem-solver with a strong technical background in telematics and fleet management. Your communicationskills enable you to effectively liaise with clients and internal teams, ensuring a seamless user experience. You bring a keen eye for detail, coupled … with organisational skills to maintain accurate records and reporting. Proven experience in fleet management or telematics systems, preferably in the HGV sector. Strong technical understanding of telematics equipment and vehicle monitoring systems. Excellent problem-solving skills with the ability to interpret fault codes and prioritise actions. Familiarity with More ❯
Brighouse, West Yorkshire, Yorkshire, United Kingdom
Kingdom People
tracking and reporting of QHSE KPIs. Provide support to colleagues during peak periods and staff absences. Perform other duties as required by the department. Skills and Experience Required … Strong computer literacy, with experience in Microsoft Word and Excel. Excellent attention to detail with a methodical approach to work. Effective verbal and written communication skills. Strong organisational and time management abilities. Experience with basic office filing and document management. Prior experience with Ln systems (training provided if required). More ❯