2 of 2 Social Skills Jobs in the Channel Islands

and support ISO 27001 and ITIL alignment. Main Skills Needed: At least 3 years’ experience in a desk-side support or service desk role. Strong customer service and communication skills, with excellent English. Experience with IT Service Desk tools — ideally ManageEngine ServiceDesk Plus. Hands-on experience with Citrix (or similar VDI platforms), Active Directory, and printer support. Good More ❯

particularly Exchange Online Possesses a foundational understanding of databases, especially Microsoft SQL Base Requirement: At least three years of experience in a service desk role Strong and professional telephone communication skills Proven ability to manage multiple tasks simultaneously Solid technical troubleshooting capabilities ITIL certification or a good understanding of ITIL processes is an advantage More ❯