1 of 1 Social Skills Jobs in Chorley

escalating more complex cases to Tier 2 or 3. In this role, you will deliver exceptional customer service, troubleshoot effectively, and maintain efficient communication to ensure clients experience minimal downtime. Career Path & Progression: This role is an entry-level position that offers clear opportunities for career progression within the MSP. … networking fundamentals (TCP/IP, DNS, DHCP, VPN) Familiarity with Active Directory user management Experience using remote desktop tools to troubleshoot end-user issues Communication Excellent verbal and written communication skills Ability to simplify technical information for non technical users Strong customer service orientation, with a polite and friendly ...