1 of 1 Social Skills Jobs in Clydebank

tools. Participate in IT onboarding and vessel refresh projects. Develop and maintain internal knowledge base documentation. Recommend service improvements and contribute to process enhancement. Support end-user training and communication related to IT procedures. Mentor junior support analysts when required. Attend meetings on incidents, changes, and project updates. Follow standardised procedures for Incident, Change, and Problem Management. Candidate Requirements: HNC …/HND or equivalent relevant experience. Strong background in a fast-paced IT support environment, ideally with remote user support. Excellent problem-solving and communication skills. Technical Experience Required: Networking fundamentals (DNS, DHCP, VLANs, Routing). Desktop, thin client, mobile, and printer hardware support. Windows 7 & 10: installation and support. Windows Server Technologies. Synology and SCALE storage platforms. Hyper-V More ❯