101 to 125 of 356 Social Skills Jobs in the East Midlands

least one technical area, drawing on the engineering team where otherwise necessary, and will grow the function as our customer base expands. Strong communication skills are required, especially through internal and customer-facing tracking systems such as Jira/JSM and Confluence/Knowledge Base. The role will also … maintainability. ⚒️ Responsibilities: Managing customer issues in line with contracted SLAs Maintaining the company’s reputation for technical excellence and engineering support Post-delivery communication between engineering and customers Developing fixes and workarounds for issues in collaboration with the engineering team Collaborating with the engineering team to identify and holistically ...

party service providers to ensure compliance with security SLAs, KPIs, processes, procedures and standards, and drive remediation where required. What You’ll Bring Essential Skills & Experience … 5+ years of experience in an SAP Security related role Minimum of 5 years’ experience in an Information Security role Excellent written and oral communication skills Self-motivated and able to work in an independent manner Experience and proficiency in various security-related toolsets and best practices Strong understanding ...

business environments Basic understanding of e-commerce platforms or websites (training will be provided) Good problem-solving skills with attention to detail Clear communication skills Awareness of online risks such as phishing, malware, and data breaches (ideal) Ability to prioritise tasks in a fast-moving environment ...

improving retention, and identifying recurring issues to support continuous service improvement. Key Responsibilities Handle inbound customer queries and complaints via phone, email, and other communication channels Diagnose and troubleshoot technical or product-related issues, guiding customers through solutions Log, update, and manage cases accurately within CRM and ticketing systems Prioritise … platforms and ticket/case management systems Proven troubleshooting and problem-solving skills within a customer-facing setting Excellent written and verbal communication skills Experience handling complaints and de-escalating difficult situations professionally Strong organisational and time management abilities within a fast-paced environment High attention to detail ...

/or CRM systems · Comfortable cleaning and transforming raw, imperfect data · Good attention to detail and a methodical approach to problem-solving · Strong communication skills, able to explain data findings to non-technical colleagues Nice to Have · Experience with Power Query/ETL tools · Familiarity with Excel (advanced formulas … Power Pivot) · API knowledge If you feel you have the skills and experience to step into this exciting Data Analyst role, please apply below ...

intruder alarm systems Experience with CCTV, access control, intercom and fire alarm systems Strong diagnostic and problem-solving skills Excellent customer facing and communication skills Full UK Driving License Must be based in or around Leicestershire Desirable: Experience on a variety of sites from commercial to domestic IPAF ...

articles. Modules Supported ITSM CSM FSM SPM CMDB Asset Management Knowledge Management Service Portal Integration Hub Flow Designer Reporting & Dashboards Performance Analytics Custom Applications Skills & Experience Experience supporting the ServiceNow platform. Understanding of ITIL processes. Experience investigating and resolving incidents. Knowledge of: Business Rules Client Scripts UI Policies … Flow Designer Notifications ACLs Import Sets Transform Maps JavaScript knowledge. Experience working with APIs (REST/SOAP). Strong troubleshooting and analytical skills. Excellent communication skills. Key Competencies Customer Focus Problem Solving Attention to Detail Communication Skills Teamwork and Collaboration ...

data to gain a better understanding of the trends and anomalies that affect DVSA’s services. Communicate with stakeholders at various levels, tailoring communication styles and methods accordingly. Provide information and statistical expertise to the Agency to support both business as usual, continuous improvement and project work. Participate in data … experience of programming language for example SQL, python or R. Being naturally inquisitive with an eye for problem-solving and finding innovative solutions. Great communication skills; being able to articulate to stakeholders at various levels. The ability to advise, contribute and challenge, where necessary. Manage and engage with integrity. ...

third‐party service providers to help ensure they meet security SLAs, KPIs, and follow required processes and standards. Apply strong analytical and problem‐solving skills to support security operations. Communicate technical or complex security topics clearly to stakeholders. What You’ll Bring Essential: Around 1–2 years of experience … Security or related technical support role Experience working within an Information Security function or supporting security‐related activities Strong written and verbal communication skills Self‐motivated, organized, and able to work with guidance as well as independently Familiarity with common security tools, practices, and methodologies Foundational understanding ...

Title: Data Engineer Experience: 10years Location – Edinburgh Work Type – Hybrid (Office 3 days in a week) Detailed JD: Skills: Candidate should have Experience of ETL technical design, including data quality testing, cleansing, and monitoring, and data warehousing and data modelling capabilities Experience of cloud technologies including AWS, Snowflake … Apache Airflow, SQL and programming languages such as PL/SQL and Python, Spark, and Pyspark Good knowledge of modern code development practices Strong communication skills with the ability to proactively engage with a wide range of stakeholders ...

tickets through the IT Service Management system, ensuring SLA targets are met. Work closely with infrastructure and project teams to deliver IT improvements. Required Skills & Experience Proven commercial experience in a Desktop Support or IT Support role. Strong Microsoft 365 administration and user support experience. Windows 10/… administration. Knowledge of Microsoft Intune and device management. Experience with Microsoft Teams, Exchange Online and SharePoint Online. Excellent troubleshooting and customer service skills. Strong communication skills and a proactive approach. Desirable Experience with Microsoft Autopilot. Knowledge of SCCM or Endpoint Manager. Basic networking knowledge (DNS, DHCP, TCP/ ...

Hands-on experience with ERP or financial systems such as NetSuite, SAP, Workday, Oracle, Intacct, Tipalti, Ramp, or similar. Strong presentation, storytelling, and written communication skills, with the ability to adapt messaging for both technical and executive-level audiences. Comfortable with on-site, in-person presentations. Proven consultative … record of mentoring or upskilling colleagues. Ability to thrive in a high-growth, fully remote, global SaaS environment, with strong self-motivation and collaboration skills, and the flexibility to travel across the UK & EMEA for client meetings, workshops, and industry events. Benefits At Zone, we provide the platform ...

understanding of service‐oriented design, high availability, fault tolerance, and 12‐Factor principles. Experience with Git and test automation frameworks. Soft Skills Excellent communication and influencing skills, with the ability to drive alignment across diverse, cross‐functional teams. A collaborative, teaching‐oriented mindset with a passion for developing … Skilled at identifying risks, removing blockers, and navigating complex organisational structures. Comfortable working across multiple silos and translating ambiguity into clear, actionable plans. Technical Skills Strong understanding of containerisation platforms and API gateways (AWS ECS/Fargate, Nomad, Docker, Kong). Experience with logging and monitoring tools such ...

control, identity areas for improvement and actively drive the teams for increased productivity and overall effectiveness. Implement thorough contract service reviews to facilitate close communication with customers. These reviews allow for feedback on current performance levels, solution effectiveness, and potential sales opportunities. Develop customer relationships and strategies to deliver contract … Experience: An operational or commercial background coupled with a formal business qualification and experience within the ITS industry is desirable. The role requires excellent communication skills, with customers, external partnersand internal colleagues at all levels. Confident to initiate, negotiate, and conclude difficult contractual discussions where necessary to ensure that ...

design) SaaS platforms and hybrid environments Ability to operate in matrixed organisations , influencing at executive level Experience embedding architecture within Agile delivery models Strong communication skills, with the ability to translate technical concepts into business outcomes Why Join Opportunity to shape architecture in a cloud‐first, Microsoft‐led environment ...

Generative AI platform architecture, including the design of Agentic AI systems within the data and software development lif ecycle Leadership & Commun icationExceptional communication skills, able to articulate complex technical architecture to senior business stakeholders and translate business strategy into actionable data architecture de cisionsA natural collaborator and influencer, able ...

/Entra ID, SCCM, Microsoft 365. THE CANDIDATE: The ideal 1st Line IT Support Specialist: Proven experience in a similar IT support role Strong communication skills, especially over the phone, with the ability to explain technical issues clearly and confidently Excellent organisational and time management abilities, with a knack ...

Shopify, particularly operational support and integrations. Strong Level 1 & 2 IT support experience. Experience using IT service management or ticketing systems. Excellent troubleshooting and communication skills. The ability to work independently whilst collaborating with wider business teams. Desirable Experience supporting retail or multi-site environments. Microsoft Dynamics certifications. Shopify Partner ...

Wellbeing support, including mental health resources Learning and development opportunities Healthcare, life assurance and retirement benefits A supportive culture with regular team events and social activities This is far more than a traditional EA role. You'll be the operational backbone for multiple senior leaders, managing complex schedules, coordinating … Assistant or Senior PA role, ideally supporting multiple executives Exceptional organisational skills with the ability to manage changing priorities Excellent written and verbal communication skills A proactive approach and the confidence to work independently Strong attention to detail and the ability to handle highly confidential information with discretion ...

measuring progress Highlighting training requirements within a multi discipline agile team Technical domain design skills Technical debt identification and pay down Strong communication skills for internal and external stakeholders Advocate and leadership of design review Technical evangelism Able to implement patterns of enterprise architecture Working with architecture focused ...

support role - Strong knowledge of Windows, Microsoft 365 and Active Directory - Experience with Intune and Azure - Good understanding of networking fundamentals - Excellent troubleshooting and communication skills - Full UK driving licence and access to a vehicle In return, you'll join a supportive team, gain exposure to a broad technology … stack and have opportunities to develop your skills across infrastructure, cloud technologies and IT projects. Salary: Competitive, depending on experience..... ...

Services Group PLC which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers. Role Purposes This is a hybrid role combining hands-on technical data management with … GDPR, and data security principles Experience with enterprise reporting platforms and reporting tools Vendor management and SaaS contract management experience Excellent stakeholder management and communication skills Ability to work across both technical and non-technical teams Apply If you feel you match our requirements and are looking for your ...

services, with the ability to confidently communicate the benefits and assurance they provide to clients. You will possess excellent verbal and written communication skills and enjoy building relationships with clients. You will have a strong appetite for continuous learning and expanding your expertise in cyber security, technical assurance … incident response. Remuneration and benefits Excellent salary and benefits package Salary negotiable depending on skills, experience, and qualifications Matched company pension up to 5% Private healthcare 25 days annual holiday, increasing to 30 days after 3 years Membership to the Employee Assistance Programme (EAP) 3x salary death in service ...

their expertise to design and develop deliverable, policy compliant civil engineering design works. In addition, the successful candidate will demonstrate good verbal communication skills and be computer literate, being fully competent in the use of Word and Excel, Micro Drainage, InfoDrainage, PDS and Civil 3D industry standard software with … AutoCAD. Experience in a broad range of different sectors would be an advantage. On the job training will be given to develop their skills in financial management and they will work closely with the other senior members of the civil engineering team to develop their skills. They operate ...

+ 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Key Requirements: Excellent communication skills and the ability to communicate complex data to non-technical audiences. Experience working with internal stakeholders/clients to understand their data journey … provided through data and MI Experience designing, developing and maintaining MI Solutions e.g. reporting, dashboards and analytics tools Excellent analytical and problem-solving skills Experience of working in an analytical and data intensive environment Tech Stack SSRS, SSMS, PowerBI, T-SQL, SQL Server, Visual Studio The company have ...