IT Service Desk Analyst
- Hiring Organisation
- Ryder Reid Legal Ltd
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
ServiceNow) Contributing to knowledge sharing and documentation About You You will be a customer-focused IT professional with a proactive mindset and strong troubleshooting skills, comfortable working both independently and as part of a wider team. Experience required: Previous experience in 1st and/or 2nd line IT support …/conferencing technologies Desirable: Experience with legal applications (e.g. iManage, Intapp, BigHand) Understanding of ITIL frameworks Key Skills Strong customer service and communication skills Excellent troubleshooting and problem-solving ability Able to manage multiple tasks in a fast-paced environment Proactive, adaptable, and solutions-focused Keen to contribute ...