1st Line Support Engineer
- Hiring Organisation
- VIQU IT
- Location
- Crawley, West Sussex, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £150 - £200/day inside IR35
support tickets mainly focused on Hardware issues, as well as handling Software and breakfix issues. This role involves working with external clients also so communication skills and a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line/Service Desk/… face IT support Triaging tickets and escalating to relevant teams where necessary Experience with breakfix issues with Laptops, Ipads and Iphones Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 12 months’ contract with view to extend Location – Crawley– 5 days per week ...