IT Service Desk Engineer
- Hiring Organisation
- Edwards & Pearce Limited
- Location
- Lincoln, Lincolnshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
department. You will provide timely updates and ensure issues are handled with the appropriate priority and attention. This role requires strong customer service skills, the ability to communicate solutions clearly and confidently, and a broad technical knowledge across various technologies and products. Key responsibilities: - Provide professional, courteous support … Strong troubleshooting and problem-solving skills. - Ability to manage multiple tasks efficiently while maintaining a high level of customer service. - Excellent verbal and written communication skills, with the ability to explain technical concepts clearly. - Experience working within service level agreements (SLAs) and escalation procedures. - Ability to adapt to evolving ...