Connect EPR Helpdesk Support
- Hiring Organisation
- The Royal Marsden NHS Foundation Trust
- Location
- Chelsea, SW3 6JJ, United Kingdom
- Salary
- £38488.00 to £46852.00
ensuring that correct escalation channels are followed. Main duties of the job The role will provide high quality customer service and will utilise excellent communication skills. The role is responsible for the provision of professional 1st line support to Royal Marsden Hospital Epic users by telephone, e-mail, and self … security. Desirable Working knowledge of ITIL Incident & Request Management Skills, Abilities & Knowledge Essential Excellent organisational and planning skills Excellent written and verbal communication with the ability to communicate with patients and carers, staff at all levels in the organisation, including clinical staff and managerial staff as well ...