Service Desk Analyst
- Hiring Organisation
- Oscar Associates (UK) Limited
- Location
- Leicester, Leicestershire, East Midlands, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £24,000
About the Role We're recruiting a First Line IT Support Engineer for a large UK enterprise with a friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/software problems, and escalating complex cases … Windows 10/11, Active Directory, Microsoft 365 (Exchange, Teams, SharePoint) Intune, Azure, DNS, DHCP Enterprise endpoint support/setup Strong problem-solving and communication skills Previous IT support/helpdesk experience preferred Positive, team-oriented attitude Benefits £24,500 salary Hybrid working (3 days onsite/2 remote ...