Customer Success Manager
- Location
- Newcastle upon Tyne, England, United Kingdom
with account sales teams. Partner directly with cross-functional product teams and subject‐matter experts to translate client feedback into future platform enhancements. Essential Skills & Experience Proven customer success or account management experience within a B2B SaaS environment, ideally supporting construction technology or related industrial platforms. … Strong relationship-building skills with a demonstrated ability to foster trust with decision-makers, executive sponsors, and software users. Outstanding verbal and written communication skills with a natural capacity for active listening and complex problem-solving. Excellent organizational habits, showing a clear ability to prioritize and execute multiple ...