Customer Support Field Engineer
Ossett, West Yorkshire, England, United Kingdom
Concorde Tech Group
Diagnose and resolve complex technical and mechanical issues Conduct thorough preventative maintenance and document all activity Build in-depth technical knowledge of company products, solutions, and services Maintain exceptional communication with internal teams and customers Work with PC, server, printer, and network hardware/software Update call systems and maintain accurate records Adhere to ISO9001, ISO27001, and Information Security policies … Excellent training & career progression opportunities The Ideal Candidate You’ll be an organised, motivated engineer with a strong background in IT or technical field support. With excellent customer-facing skills, you’ll take pride in delivering first-class service, solving problems efficiently, and maintaining a disciplined, high-quality work ethic. About you: Minimum 3 years’ experience in an engineering … Xerox, Kyocera, Canon, Oki, Zebra or similar PC and server hardware experience Printer driver and local/network connectivity experience Vendor accreditations (e.g., Lenovo) - advantageous Excellent customer service and communication skills Flexibility, initiative, and a proactive approach to workload management How to apply for the role: If you have the skills and experience required for this position, click More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted: